Investigating business process changes: a framework for identifying outdated process models

• Published in: Business process management journal Vol. 31; no. 3; pp. 904 - 927
• Main Authors: Avila, Diego Toralles, Sanchez, Encarna Sosa, Fantinato, Marcelo, Polančič, Gregor, Thom, Lucineia Heloisa
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 08.05.2025; Emerald Group Publishing Limited
• Subjects: Artificial intelligence; Business process management; Business process reengineering; Classification; Identification methods; Information systems; Mapping; Monitoring; Performance management; Subject specialists; Taxonomy; BPMN; Business process change; Business process management; Business process monitoring; Taxonomy; BPM lifecycle

PurposeDue to a lack of event data, organizations using Business Process Management may struggle to update their process models whenever business process changes occur. As such, alternative data sources are needed to detect and monitor business process changes.Design/methodology/approachWe conducted...