Value attenuation and retail out-of-stocks A service-dominant logic perspective

• Published in: International journal of physical distribution & logistics management Vol. 44; no. 1/2; pp. 39 - 57
• Main Authors: Ehrenthal, Joachim C.F., Gruen, Thomas W., Hofstetter, Joerg S
• Format: Journal Article
• Language: English
• Published: 01.01.2014
• Subjects: Alignment; Attenuation; Availability; Ecosystems; Inventory controls; Logic; Logistics management; Supply chains

Purpose - The purpose of this paper is to address the effects of retail out-of-stocks from a service-dominant (S-D) logic view. Design/methodology/approach - Conceptual, combining classic S-D logic research with recent research of S-D logic in supply chains, and applying this to out-of-stocks in a r...