Can educational interventions reduce susceptibility to financial fraud?
Financial fraud is pervasive and can be devastating for its victims. While there are numerous campaigns designed to warn and educate consumers about financial fraud, there is very little evidence on whether these initiatives are effective at reducing susceptibility to scams. We conduct a survey expe...
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| Published in | Journal of economic behavior & organization Vol. 198; pp. 250 - 266 |
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| Main Authors | , , , |
| Format | Journal Article |
| Language | English |
| Published |
Elsevier B.V
01.06.2022
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| Online Access | Get full text |
| ISSN | 0167-2681 1879-1751 |
| DOI | 10.1016/j.jebo.2022.03.028 |
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| Abstract | Financial fraud is pervasive and can be devastating for its victims. While there are numerous campaigns designed to warn and educate consumers about financial fraud, there is very little evidence on whether these initiatives are effective at reducing susceptibility to scams. We conduct a survey experiment among a representative sample of U.S. adults and find that short, online educational interventions can meaningfully reduce fraud susceptibility, and that effects persist for at least three months if, and only if, a reminder is provided. Investigating mechanisms, we find no evidence that the educational intervention reduced willingness to invest generally, but rather increased knowledge which participants were able to selectively apply. We find some evidence that beneficial effects are concentrated among individuals who are more likely to invest, particularly the financially sophisticated. Our results indicate that brief financial education interventions can meaningfully reduce susceptibility to financial fraud. |
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| AbstractList | Financial fraud is pervasive and can be devastating for its victims. While there are numerous campaigns designed to warn and educate consumers about financial fraud, there is very little evidence on whether these initiatives are effective at reducing susceptibility to scams. We conduct a survey experiment among a representative sample of U.S. adults and find that short, online educational interventions can meaningfully reduce fraud susceptibility, and that effects persist for at least three months if, and only if, a reminder is provided. Investigating mechanisms, we find no evidence that the educational intervention reduced willingness to invest generally, but rather increased knowledge which participants were able to selectively apply. We find some evidence that beneficial effects are concentrated among individuals who are more likely to invest, particularly the financially sophisticated. Our results indicate that brief financial education interventions can meaningfully reduce susceptibility to financial fraud. |
| Author | Kieffer, Christine Perez-Arce, Francisco Mottola, Gary Burke, Jeremy |
| Author_xml | – sequence: 1 givenname: Jeremy surname: Burke fullname: Burke, Jeremy email: jeremy.burke@usc.edu organization: University of Southen California, Center for Economic and Social Research, Los Angeles, CA 90007, United States – sequence: 2 givenname: Christine surname: Kieffer fullname: Kieffer, Christine email: christine.kieffer@finra.org organization: FINRA Investor Education Foundation, 1735 K Street, NW Washington, DC 20006-1506, United States – sequence: 3 givenname: Gary orcidid: 0000-0003-2963-5950 surname: Mottola fullname: Mottola, Gary email: gary.mottola@finra.org organization: FINRA Investor Education Foundation, 1735 K Street, NW Washington, DC 20006-1506, United States – sequence: 4 givenname: Francisco orcidid: 0000-0003-1560-5398 surname: Perez-Arce fullname: Perez-Arce, Francisco email: perezarc@usc.edu organization: University of Southen California, Center for Economic and Social Research, Los Angeles, CA 90007, United States |
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| Cites_doi | 10.1257/aer.20210290 10.1080/01973533.2014.903844 10.1080/07317115.2012.749323 10.3233/JAD-150442 10.1093/qje/qjx007 10.3386/w27057 10.1111/j.1468-0262.2005.00615.x 10.1198/016214504000000539 10.1093/poq/nfn062 10.1023/A:1007850605129 10.1080/07317115.2015.1101632 10.2139/ssrn.2523428 10.1257/rct.4258-1.0 10.1016/j.joep.2019.102243 10.1287/mnsc.2013.1849 10.1057/sj.2012.11 10.1257/jel.52.1.5 10.1093/geronb/gby151 10.2139/ssrn.2593898 10.1146/annurev-economics-082312-125807 10.1080/1351847X.2019.1646666 |
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