Discerning appropriate reviews based on hierarchical deep neural network for answering product-related queries

• Published in: Journal of intelligent & fuzzy systems Vol. 43; no. 4; pp. 5263 - 5277
• Main Authors: Geetha, M.P., Karthika Renuka, D.
• Format: Journal Article
• Language: English
• Published: Amsterdam IOS Press BV 01.01.2022
• Subjects: Artificial neural networks; Electronic commerce; Neural networks; Queries; Questions

In recent years, E-Commerce is globally increasing among online purchaser, in which customer post product related queries for finding the best product in online shopping. Manually answering the product related queries in real-time, cause online traffic and practically not possible. So, automatic ans...