How are usability elements - efficiency, effectiveness, and satisfaction - correlated with each other in the context of digital libraries?

This study examines the relationships amongst three major usability elements – efficiency, effectiveness, and satisfaction. Based on an experiment involving twelve subjects, this pilot study measured the efficiency, effectiveness, and subjective satisfaction of an academic digital library system. Th...

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Published inProceedings of the American Society for Information Science and Technology Vol. 47; no. 1; pp. 1 - 2
Main Author Joo, Soohyung
Format Journal Article
LanguageEnglish
Published Hoboken Wiley Subscription Services, Inc., A Wiley Company 01.11.2010
Online AccessGet full text
ISSN0044-7870
1550-8390
DOI10.1002/meet.14504701323

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Abstract This study examines the relationships amongst three major usability elements – efficiency, effectiveness, and satisfaction. Based on an experiment involving twelve subjects, this pilot study measured the efficiency, effectiveness, and subjective satisfaction of an academic digital library system. The preliminary results showed all three usability elements are highly correlated with each other. In particular, the correlation between effectiveness and satisfaction is much higher than the other pairs of correlations.
AbstractList This study examines the relationships amongst three major usability elements – efficiency, effectiveness, and satisfaction. Based on an experiment involving twelve subjects, this pilot study measured the efficiency, effectiveness, and subjective satisfaction of an academic digital library system. The preliminary results showed all three usability elements are highly correlated with each other. In particular, the correlation between effectiveness and satisfaction is much higher than the other pairs of correlations.
Author Joo, Soohyung
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Title How are usability elements - efficiency, effectiveness, and satisfaction - correlated with each other in the context of digital libraries?
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