Exploring the frontier of anthropomorphism in AI agents: Trends and way forward
By deploying human‐like qualities to non‐human entities, anthropomorphism offers users an interactive, cognitive, affective, and social experience. Emerging applications of conversational AI with a blend of anthropomorphism are changing the way businesses interact with customers. To take the field f...
Saved in:
| Published in | Business and society review (1974) Vol. 130; no. 1; pp. 42 - 80 |
|---|---|
| Main Authors | , , , |
| Format | Journal Article |
| Language | English |
| Published |
Hoboken
Blackwell Publishing Ltd
01.03.2025
|
| Subjects | |
| Online Access | Get full text |
| ISSN | 0045-3609 1467-8594 |
| DOI | 10.1111/basr.70002 |
Cover
| Abstract | By deploying human‐like qualities to non‐human entities, anthropomorphism offers users an interactive, cognitive, affective, and social experience. Emerging applications of conversational AI with a blend of anthropomorphism are changing the way businesses interact with customers. To take the field forward, this paper emphasizes the importance of anthropomorphism in AI agents and advocates for the need to systematize, integrate, and categorize existing efforts through a systematic literature review. The authors employ the SPAR‐4‐SLR protocol, which enables the investigation of a vast array of peer‐reviewed journal articles. Our study focuses on articles published over 23 years, from 2000 to 2023, ensuring a comprehensive and up‐to‐date understanding of the subject matter. By meticulously analyzing 302 diverse documents, this study unveils the rapid emergence of anthropomorphism in AI. The authors additionally identify six pivotal knowledge clusters that shed light on the phenomenon: human interaction with anthropomorphic AI agents, technology acceptance toward anthropomorphic AI, anthropomorphism in customer service, anthropomorphism in AI‐social companions, applications of anthropomorphism, and anthropomorphic AI for interactive marketing. The current review stimulates academicians and scholars to explore uncharted territories and develop novel theoretical frameworks encompassing anthropomorphism in marketing by posing intriguing and thought‐provoking questions. |
|---|---|
| AbstractList | By deploying human‐like qualities to non‐human entities, anthropomorphism offers users an interactive, cognitive, affective, and social experience. Emerging applications of conversational AI with a blend of anthropomorphism are changing the way businesses interact with customers. To take the field forward, this paper emphasizes the importance of anthropomorphism in AI agents and advocates for the need to systematize, integrate, and categorize existing efforts through a systematic literature review. The authors employ the SPAR‐4‐SLR protocol, which enables the investigation of a vast array of peer‐reviewed journal articles. Our study focuses on articles published over 23 years, from 2000 to 2023, ensuring a comprehensive and up‐to‐date understanding of the subject matter. By meticulously analyzing 302 diverse documents, this study unveils the rapid emergence of anthropomorphism in AI. The authors additionally identify six pivotal knowledge clusters that shed light on the phenomenon: human interaction with anthropomorphic AI agents, technology acceptance toward anthropomorphic AI, anthropomorphism in customer service, anthropomorphism in AI‐social companions, applications of anthropomorphism, and anthropomorphic AI for interactive marketing. The current review stimulates academicians and scholars to explore uncharted territories and develop novel theoretical frameworks encompassing anthropomorphism in marketing by posing intriguing and thought‐provoking questions. |
| Author | Chaturvedi, Rijul Srivastava, Vartika Khot, Shailesh Sampat Verma, Sanjeev |
| Author_xml | – sequence: 1 givenname: Rijul orcidid: 0000-0001-7431-1096 surname: Chaturvedi fullname: Chaturvedi, Rijul email: rijul.chaturvedi.2020@iimmumbai.ac.in organization: Indian Institute of Management – sequence: 2 givenname: Sanjeev surname: Verma fullname: Verma, Sanjeev organization: Indian Institute of Management – sequence: 3 givenname: Vartika surname: Srivastava fullname: Srivastava, Vartika organization: Indian Institute of Management – sequence: 4 givenname: Shailesh Sampat surname: Khot fullname: Khot, Shailesh Sampat organization: Indian Institute of Management |
| BookMark | eNp90E1PwjAYB_DGYCKiFz9BE28mw3Zd184bElQSEhLFc9OtHYxAO5-OIN_e4jzb59DL73nJ_xoNnHcWoTtKxjS-x1IHGAtCSHqBhjTLRSJ5kQ3QkJCMJywnxRW6DmEbBRE5GaLl7LvdeWjcGncbi2vwrmssYF9j7boN-NbvPbSbJuxx4_BkjvXaui484RVYZ0JUBh_1CdcejhrMDbqs9S7Y279_hD5fZqvpW7JYvs6nk0VSpZlIEy7LsooXsJxXhYlljRAVyVLGc5OWktScSEmKnFtmKmalzZgs85oKUxnBCzZC9_3cFvzXwYZObf0BXFypGJWCylRIEdVDryrwIYCtVQvNXsNJUaLOgalzYOo3sIhpj4_Nzp7-kep58vHe9_wA9vRuuQ |
| Cites_doi | 10.1016/j.jbusres.2021.11.014 10.1080/14783363.2018.1429259 10.1016/j.neunet.2010.06.003 10.1111/ijcs.12695 10.1080/13683500.2019.1706457 10.1108/JTF-06-2021-0157 10.1108/IJCHM-04-2020-0259 10.1016/j.ijpe.2015.01.003 10.1002/mar.21437 10.1177/00222429211045687 10.2501/JAR-2022-002 10.1007/s11747-020-00762-y 10.1016/j.jbusres.2020.08.058 10.1145/3383652.3423890 10.1080/0965254X.2020.1775683 10.1007/978-3-642-23974-8_7 10.1016/j.chb.2018.03.051 10.1177/00081256231215838 10.1016/j.techfore.2023.122634 10.1080/08874417.2020.1788473 10.1007/s12599-020-00639-y 10.1002/mar.21670 10.1016/j.tele.2021.101644 10.1007/978-3-540-39396-2_52 10.1016/j.ijhcs.2004.11.008 10.1073/pnas.0400054101 10.1007/978-3-030-47595-6_5 10.3390/su12010256 10.1016/j.chb.2019.01.020 10.1145/633292.633299 10.1016/j.dss.2018.08.011 10.21315/aamj2017.22.1.1 10.1145/3176349.3176868 10.1109/ACCESS.2020.2988510 10.1016/j.infsof.2018.09.006 10.1177/0539018411411021 10.1007/s10479-021-04049-5 10.1007/s10479-021-04410-8 10.3390/s20185087 10.1016/j.chb.2015.02.026 10.1103/PhysRevE.70.066111 10.1080/07421222.2020.1790204 10.1016/j.jclepro.2008.04.020 10.1109/ROMAN.2015.7333573 10.1057/9781137509888_3 10.1111/ijmr.12250 10.1145/3342197.3344545 10.1145/3461778.3461998 10.1109/ACCESS.2017.2747626 10.1080/14783363.2017.1328980 10.24251/HICSS.2019.169 10.1186/1471-2458-11-223 10.1016/j.jbusres.2020.11.006 10.1007/s12525-017-0281-2 10.1109/SmartWorld.2018.00094 10.1509/jmkr.41.3.324.35987 10.1080/08838151.2020.1834297 10.1093/jcr/ucw016 10.1016/j.jbusres.2020.12.051 10.1007/978-3-540-39396-2_50 10.1016/j.ijinfomgt.2021.102413 10.1002/mar.21407 10.1002/hbe2.271 10.1007/s11301-020-00181-x 10.1177/00187208211013988 10.1016/j.jbef.2021.100577 10.1177/1461444821993801 10.1016/j.specom.2010.02.007 10.1007/s11002-019-09499-3 10.1016/j.chb.2018.08.028 10.1177/1069031X211004234 10.1159/000508499 10.1109/ICAR.2015.7251435 10.1002/mar.21472 10.1007/s13347-020-00415-6 10.3855/jidc.6627 10.1016/j.jbusres.2020.04.030 10.1002/mar.21654 10.1007/s12599-019-00600-8 10.1016/j.techsoc.2021.101685 10.1145/3202185.3202207 10.1007/s12599-019-00599-y 10.1007/s11747-019-00704-3 10.1002/asi.5090140103 10.1145/365153.365168 10.1016/j.joi.2017.08.007 10.1007/s12525-020-00414-7 10.1145/3027063.3053246 10.1016/j.jbusres.2021.04.070 10.1016/j.ijinfomgt.2016.02.005 10.7559/citarj.v10i3.563 10.1093/iwc/iwz007 10.1080/0144929X.2020.1743362 10.1145/2702123.2702415 10.1016/j.techfore.2021.121393 10.1080/00207543.2018.1461275 10.1080/21507740.2020.1740350 10.1016/j.future.2018.01.055 |
| ContentType | Journal Article |
| Copyright | 2025 Albert P. Viragh Institute for Ethics in Business at Duquesne University. 2025 Albert P. Viragh Institute for Ethics in Business at Duquesne University |
| Copyright_xml | – notice: 2025 Albert P. Viragh Institute for Ethics in Business at Duquesne University. – notice: 2025 Albert P. Viragh Institute for Ethics in Business at Duquesne University |
| DBID | AAYXX CITATION 7U4 BHHNA DWI WZK |
| DOI | 10.1111/basr.70002 |
| DatabaseName | CrossRef Sociological Abstracts (pre-2017) Sociological Abstracts Sociological Abstracts Sociological Abstracts (Ovid) |
| DatabaseTitle | CrossRef Sociological Abstracts (pre-2017) Sociological Abstracts |
| DatabaseTitleList | Sociological Abstracts (pre-2017) CrossRef |
| DeliveryMethod | fulltext_linktorsrc |
| Discipline | Business |
| EISSN | 1467-8594 |
| EndPage | 80 |
| ExternalDocumentID | 10_1111_basr_70002 BASR70002 |
| Genre | article |
| GroupedDBID | -~X .3N .GA .Y3 05W 0R~ 10A 186 1OC 1XV 23N 31~ 33P 4.4 50Y 50Z 51W 51Y 52M 52O 52Q 52S 52T 52U 52W 5GY 5HH 5LA 5VS 66C 702 7PT 8-0 8-1 8-3 8-4 8-5 85S 8UM 8VB 930 9M8 A04 AABNI AABXT AAESR AAHHS AAHQN AAMNL AANHP AAONW AAOUF AASGY AAXRX AAYCA AAYJJ AAYOK AAZKR ABCQN ABCQX ABCUV ABDPE ABEML ABJNI ABPPZ ABPVW ABSOO ABWJO ACAHQ ACBKW ACBNA ACBWZ ACCFJ ACCZN ACGFS ACNCT ACPOU ACRPL ACSCC ACXQS ACYXJ ADBBV ADEMA ADEOM ADIZJ ADKYN ADMGS ADMHG ADNMO ADXAS ADZMN ADZOD AEEZP AEIGN AEIMD AEMOZ AEQDE AEUYR AFBPY AFEBI AFFDN AFFNX AFFPM AFGKR AFKFF AFWVQ AFZJQ AGHNM AGQPQ AHBTC AHQJS AIURR AIWBW AJBDE AKVCP ALAGY ALEEW ALMA_UNASSIGNED_HOLDINGS ALUQN ALVPJ AMBMR AMYDB ASPBG ASTYK AVWKF AZBYB AZFZN AZVAB BAFTC BDRZF BFHJK BMXJE BNVMJ BQESF BROTX BRXPI BY8 CAG COF CS3 D-C D-D DCZOG DPXWK DR2 DRFUL DRSSH EBA EBE EBO EBR EBS EBU EJD EMK F00 F01 FEDTE G-S G.N G50 GODZA HGLYW HVGLF HZI HZ~ H~9 IHE IX1 J0M K1G K48 L7B LATKE LC2 LC4 LEEKS LH4 LITHE LOXES LP6 LP7 LPU LUTES LW6 LYRES MEWTI MK4 MRFUL MRSSH MSFUL MSSSH MVM MXFUL MXSSH N04 N06 N9A NEJ NF~ O66 O9- OIG P2P P2W P2Y P4C PQQKQ Q.N Q11 QB0 QF4 QM6 QN7 QWB R.K ROL RWL RX1 RXW SUPJJ TAE TAF TH9 TN5 TWZ UB1 UBY UKR ULE UPT VUBTB W8V W99 WBKPD WEBCB WH7 WHG WIH WII WOHZO WQZ WSUWO WXSBR XG1 XSW XZL YQJ ZCA ZHY ZKB ZL0 ZZTAW ~IA ~WP AAYXX AEYWJ AGCSZ CITATION 7U4 AAMMB AEFGJ AGXDD AIDQK AIDYY BHHNA DWI WZK |
| ID | FETCH-LOGICAL-c2472-58bbc076365c9d9d9ed77c042356d2b80f50880965e3dc3e8e438b6f17dcd7593 |
| IEDL.DBID | DR2 |
| ISSN | 0045-3609 |
| IngestDate | Fri Jul 25 20:58:40 EDT 2025 Tue Jul 01 05:15:29 EDT 2025 Tue Apr 08 09:40:30 EDT 2025 |
| IsPeerReviewed | true |
| IsScholarly | true |
| Issue | 1 |
| Language | English |
| LinkModel | DirectLink |
| MergedId | FETCHMERGED-LOGICAL-c2472-58bbc076365c9d9d9ed77c042356d2b80f50880965e3dc3e8e438b6f17dcd7593 |
| Notes | ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 14 |
| ORCID | 0000-0001-7431-1096 |
| PQID | 3187182787 |
| PQPubID | 47528 |
| PageCount | 39 |
| ParticipantIDs | proquest_journals_3187182787 crossref_primary_10_1111_basr_70002 wiley_primary_10_1111_basr_70002_BASR70002 |
| ProviderPackageCode | CITATION AAYXX |
| PublicationCentury | 2000 |
| PublicationDate | 2025-03-01 |
| PublicationDateYYYYMMDD | 2025-03-01 |
| PublicationDate_xml | – month: 03 year: 2025 text: 2025-03-01 day: 01 |
| PublicationDecade | 2020 |
| PublicationPlace | Hoboken |
| PublicationPlace_xml | – name: Hoboken |
| PublicationTitle | Business and society review (1974) |
| PublicationYear | 2025 |
| Publisher | Blackwell Publishing Ltd |
| Publisher_xml | – name: Blackwell Publishing Ltd |
| References | 2017; 5 2021; 24 2022; 175 2019; 90 2021; 65 2019; 92 2021; 23 2021; 67 2021; 66 2020; 64 2019; 97 2020; 20 2020; 62 2021; 126 2021; 29 2019; 12 2005; 62 2011; 11 2018; 85 2021; 122 2020; 11 2024 2021; 71 2016; 36 2020; 8 2010; 23 2021; 38 2021; 32 2021; 31 2015; 49 2004; 70 2019; 61 2000 2019; 24 2016; 43 2024; 66 2021; 40 2022; 39 2015; 2 2015; 162 2004; 101 2004; 41 2018; 28 2021; 86 2019; 3 2021; 45 2019; 31 2019; 30 2011 1966; 9 2017; 22 2008; 16 2009 2007 2020; 37 2005 2024; 11 2003 2020; 33 2019; 106 2024; 246 2020; 32 2025; 11 2015; 9 1963; 14 2011; 6895 2023; 193 2022; 140 2021; 333 2023 2020; 31 2022 2021 2023; 48 2023; 49 2020 2017; 11 2011; 50 2018; 114 2020; 115 2019 2018 2017 2016 2015 2021; 133 2022; 10 2013 2018; 56 2021; 61 2018; 10 2021; 62 2010; 52 2012; 41 e_1_2_12_6_1 e_1_2_12_2_1 e_1_2_12_17_1 e_1_2_12_111_1 e_1_2_12_115_1 e_1_2_12_108_1 e_1_2_12_20_1 e_1_2_12_66_1 e_1_2_12_43_1 e_1_2_12_24_1 e_1_2_12_47_1 e_1_2_12_89_1 e_1_2_12_62_1 e_1_2_12_100_1 e_1_2_12_104_1 e_1_2_12_31_1 e_1_2_12_77_1 e_1_2_12_54_1 e_1_2_12_96_1 e_1_2_12_35_1 e_1_2_12_58_1 e_1_2_12_12_1 e_1_2_12_73_1 e_1_2_12_50_1 e_1_2_12_92_1 e_1_2_12_3_1 e_1_2_12_18_1 e_1_2_12_110_1 e_1_2_12_114_1 Luger E. (e_1_2_12_70_1) 2016 e_1_2_12_21_1 e_1_2_12_44_1 e_1_2_12_63_1 e_1_2_12_107_1 e_1_2_12_25_1 e_1_2_12_48_1 e_1_2_12_67_1 Kitchenham B. (e_1_2_12_56_1) 2007 e_1_2_12_40_1 e_1_2_12_82_1 e_1_2_12_29_1 Grandey A. A. (e_1_2_12_45_1) 2023 e_1_2_12_103_1 e_1_2_12_32_1 e_1_2_12_55_1 e_1_2_12_74_1 e_1_2_12_97_1 e_1_2_12_36_1 e_1_2_12_59_1 e_1_2_12_78_1 e_1_2_12_13_1 e_1_2_12_7_1 e_1_2_12_51_1 e_1_2_12_93_1 e_1_2_12_4_1 e_1_2_12_19_1 e_1_2_12_38_1 Li M. (e_1_2_12_65_1) 2021 e_1_2_12_113_1 e_1_2_12_41_1 e_1_2_12_87_1 e_1_2_12_106_1 e_1_2_12_22_1 e_1_2_12_64_1 e_1_2_12_26_1 e_1_2_12_68_1 Gnewuch U. (e_1_2_12_42_1) 2017 e_1_2_12_83_1 e_1_2_12_60_1 Denyer D. (e_1_2_12_28_1) 2009 e_1_2_12_49_1 e_1_2_12_102_1 e_1_2_12_52_1 e_1_2_12_98_1 e_1_2_12_33_1 e_1_2_12_75_1 e_1_2_12_79_1 e_1_2_12_14_1 e_1_2_12_90_1 e_1_2_12_8_1 Diederich S. (e_1_2_12_30_1) 2019 Far S. B. (e_1_2_12_37_1) 2018 e_1_2_12_10_1 e_1_2_12_94_1 e_1_2_12_71_1 e_1_2_12_5_1 e_1_2_12_16_1 Pfeuffer N. (e_1_2_12_81_1) 2019 e_1_2_12_112_1 e_1_2_12_39_1 e_1_2_12_116_1 e_1_2_12_88_1 e_1_2_12_109_1 e_1_2_12_23_1 e_1_2_12_46_1 e_1_2_12_69_1 e_1_2_12_80_1 e_1_2_12_61_1 e_1_2_12_84_1 Pradhan A. (e_1_2_12_86_1) 2019 e_1_2_12_27_1 Placani A. (e_1_2_12_85_1) 2024 e_1_2_12_101_1 e_1_2_12_105_1 e_1_2_12_53_1 e_1_2_12_76_1 e_1_2_12_99_1 e_1_2_12_34_1 e_1_2_12_57_1 e_1_2_12_15_1 e_1_2_12_91_1 e_1_2_12_11_1 e_1_2_12_72_1 e_1_2_12_95_1 e_1_2_12_9_1 |
| References_xml | – year: 2011 – year: 2005 – volume: 5 start-page: 17841 year: 2017 end-page: 17851 article-title: Monkey says, monkey does: Security and privacy on voice assistants publication-title: IEEE Access – volume: 97 start-page: 304 year: 2019 end-page: 316 article-title: Humanizing Chatbots: The Effects of Visual, Identity and Conversational Cues on Humanness Perceptions publication-title: Computers in human behavior – volume: 39 start-page: 1529 issue: 8 year: 2022 end-page: 1562 article-title: Personalization in personalized marketing: Trends and ways forward publication-title: Psychology & Marketing – volume: 9 start-page: 1226 issue: 11 year: 2015 end-page: 1237 article-title: Virology research in a Latin American developing country: A bibliometric analysis of virology in Colombia (2000–2013) publication-title: The Journal of Infection in Developing Countries – volume: 101 start-page: 2658 issue: 9 year: 2004 end-page: 2663 article-title: Defining and identifying communities in networks publication-title: Proceedings of the National Academy of Sciences – volume: 29 start-page: 453 issue: 5 year: 2021 end-page: 469 article-title: A marketing mix typology for integrated care: The 10 Ps publication-title: Journal of Strategic Marketing – volume: 50 start-page: 391 issue: 3–4 year: 2011 end-page: 413 article-title: Meaning's a sociological concept: A review of the modeling, mapping, and simulation of the communication of knowledge and meaning publication-title: Social Science Information – volume: 86 year: 2021 article-title: Express: Blame the bot: Anthropomorphism and anger in customer‐chatbot interactions publication-title: Journal of Marketing – start-page: 10 year: 2000 end-page: 11 – volume: 30 start-page: 660 issue: 5–6 year: 2019 end-page: 681 article-title: The application of Kano model in the healthcare industry: A systematic literature review publication-title: Total Quality Management & Business Excellence – volume: 45 start-page: O1 issue: 4 year: 2021 end-page: O16 article-title: Scientific procedures and rationales for systematic literature reviews (spar‐4‐slr) publication-title: International Journal of Consumer Studies – volume: 333 start-page: 653 issue: 2–3 year: 2021 end-page: 687 article-title: Conversational commerce: Entering the next stage of AI‐powered digital assistants publication-title: Annals of Operations Research – volume: 162 start-page: 101 year: 2015 end-page: 114 article-title: Green supply chain management: A review and bibliometric analysis publication-title: International Journal of Production Economics – volume: 66 year: 2021 article-title: Chatbot for SMEs: Integrating customer and business owner perspectives publication-title: Technology in Society – volume: 62 start-page: 105 issue: 2 year: 2021 end-page: 177 article-title: A scientometrics study of contributors and themes in the journal of advertising research publication-title: Journal of Advertising Research – volume: 11 issue: 8 year: 2025 article-title: Reinstatement and transformation of memory traces for recognition publication-title: Science Advances – volume: 41 start-page: 223 issue: 3 year: 2012 end-page: 229 article-title: The illness/injury sensitivity index: Validation of a German version of the isi‐r publication-title: Cognitive Behaviour Therapy – volume: 37 start-page: 875 issue: 3 year: 2020 end-page: 900 article-title: The impact of chatbot conversational skill on engagement and perceived humanness publication-title: Journal of Management Information Systems – volume: 43 year: 2016 article-title: Anthropomorphized helpers undermine autonomy and enjoyment in computer games publication-title: Journal of Consumer Research – volume: 126 start-page: 23 year: 2021 end-page: 34 article-title: Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation publication-title: Journal of Business Research – volume: 246 start-page: 11 issue: 1 year: 2024 end-page: 21 article-title: Benthic pond macroinvertebrates coexist with nearby potentially predatory fish publication-title: The Biological Bulletin – year: 2019 – volume: 29 start-page: 1 issue: 2 year: 2021 end-page: 25 article-title: Research constituents, intellectual structure, and collaboration patterns in journal of international marketing: An analytical retrospective publication-title: Journal of International Marketing – volume: 24 year: 2021 article-title: The perception of humanness in conversational journalism: An algorithmic information‐processing perspective publication-title: New Media & Society – volume: 23 start-page: 1077 year: 2010 end-page: 1090 article-title: Artificial humans: Psychology and neuroscience perspectives on embodiment and nonverbal communication publication-title: Neural Networks: the Official Journal of the International Neural Network Society – volume: 71 start-page: 91 issue: 1 year: 2021 end-page: 134 article-title: Understanding the interplay of artificial intelligence and strategic management: Four decades of research in review publication-title: Management Review Quarterly – volume: 3 start-page: 1 year: 2019 end-page: 21 – volume: 9 start-page: 36 issue: 1 year: 1966 end-page: 45 article-title: Eliza—A computer program for the study of natural language communication between man and machine publication-title: Communications of the ACM – volume: 31 start-page: 427 issue: 2 year: 2021 end-page: 445 article-title: AI‐Based Chatbots in Customer Service and Their Effects on User Compliance publication-title: Electronic Markets – volume: 56 start-page: 6314 issue: 18 year: 2018 end-page: 6331 article-title: National culture and operations management: A structured literature review publication-title: International Journal of Production Research – volume: 70 issue: 6 year: 2004 article-title: Finding community structure in very large networks publication-title: Physical Review E – year: 2007 – volume: 114 start-page: 94 year: 2018 end-page: 102 article-title: The Influence of Conversational Agent Embodiment and Conversational Relevance on Socially Desirable Responding publication-title: Decision Support Systems – start-page: 315 year: 2003 end-page: 319 – volume: 41 start-page: 324 issue: 3 year: 2004 end-page: 338 article-title: Determinants of product‐use compliance behavior publication-title: Journal of Marketing Research – volume: 10 start-page: 59 issue: 2 year: 2018 end-page: 72 article-title: Conversing with personal digital assistants: On gender and artificial intelligence publication-title: Journal of Science and Technology of the Arts – volume: 115 start-page: 14 year: 2020 end-page: 24 article-title: Customer service chatbots: Anthropomorphism and adoption publication-title: Journal of Business Research – year: 2016 – volume: 38 start-page: 581 issue: 4 year: 2021 end-page: 595 article-title: “I Like Your Suggestion!” The Role of humanlikeness and Parasocial Relationship on the Website Versus Voice Shopper's Perception of Recommendations publication-title: Psychology & Marketing – volume: 10 start-page: 116 issue: 1 year: 2022 end-page: 130 article-title: Factors affecting value co‐creation through artificial intelligence in tourism: A general literature review publication-title: Journal of Tourism Futures – start-page: 671 year: 2009 end-page: 689 – start-page: 1 year: 2024 end-page: 8 article-title: Anthropomorphism in AI: Hype and fallacy publication-title: AI and Ethics – volume: 22 start-page: 1 year: 2017 end-page: 25 article-title: Anthropomorphism in advertising: The effect of anthropomorphic product demonstration on consumer purchase intention publication-title: Asian Academy of Management Journal – volume: 2 start-page: 48 year: 2015 end-page: 78 article-title: On being ‘systematic’ literature reviews publication-title: Formulating Research Methods for Information Systems – volume: 48 year: 2023 article-title: Ginkgo biloba extract modulates astrocytic and microglial recruitment in the hippocampus and hypothalamus of menopause‐induced ovariectomized rats publication-title: Brain Research – start-page: 265 year: 2018 end-page: 268 – volume: 12 year: 2019 article-title: The effect of social presence and chatbot errors on trust publication-title: Sustainability – volume: 38 start-page: 834 issue: 5 year: 2021 end-page: 865 article-title: A bibliometric retrospection of marketing from the lens of psychology: insights from psychology & marketing publication-title: Psychology & Marketing – volume: 20 issue: 18 year: 2020 article-title: Trust in AI agent: A systematic review of facial anthropomorphic trustworthiness for social robot design publication-title: Sensors (Basel, Switzerland) – volume: 33 start-page: 1 year: 2020 end-page: 19 article-title: The whiteness of AI publication-title: Philosophy & Technology – year: 2013 – volume: 64 start-page: 1 year: 2020 end-page: 18 article-title: Alexa, what are you? Exploring primary school children's ontological perceptions of digital voice assistants in open interactions publication-title: Human Development – volume: 14 start-page: 10 issue: 1 year: 1963 end-page: 25 article-title: Bibliographic coupling between scientific papers publication-title: American Documentation – volume: 39 start-page: 1129 issue: 6 year: 2022 end-page: 1155 article-title: Alexa, What Do We Know About Conversational Commerce? Insights From a Systematic Literature Review publication-title: Psychology & Marketing – volume: 62 start-page: 281 year: 2005 end-page: 306 article-title: Manipulation of non‐verbal interaction style and demographic embodiment to increase anthropomorphic computer character credibility publication-title: International Journal of Human‐Computer Studies – volume: 23 start-page: 277 issue: 2 year: 2021 end-page: 299 article-title: Value‐facilitating simplification in marketing: A systematic review and research agenda publication-title: International Journal of Management Reviews – volume: 31 start-page: 116 year: 2019 end-page: 121 article-title: Chatbots and gender stereotyping publication-title: Interacting with Computers – volume: 11 start-page: 88 issue: 2 year: 2020 end-page: 95 article-title: Anthropomorphism in AI publication-title: AJOB Neuroscience – volume: 28 start-page: 205 issue: 2 year: 2018 end-page: 217 article-title: The effects of two‐way communication and chat service usage on consumer attitudes in the e‐commerce retailing sector publication-title: Electronic Markets – year: 2018 article-title: Security analysis of big data on internet of things publication-title: arXiv e‐Prints – volume: 52 start-page: 587 year: 2010 end-page: 597 article-title: Social resonance and embodied coordination in face‐to‐face conversation with artificial interlocutors publication-title: Speech Communication – year: 2021 – volume: 8 start-page: 75264 year: 2020 end-page: 75278 article-title: Artificial intelligence in education: A review publication-title: IEEE Access – start-page: 1 year: 2022 end-page: 44 article-title: Past, present, and future of sustainable finance: Insights from big data analytics through machine learning of scholarly research publication-title: Annals of Operations Research – year: 2018 – start-page: 1 year: 2020 end-page: 3 – volume: 40 start-page: 1177 issue: 11 year: 2021 end-page: 1194 article-title: Trust Me, If You Can: A Study on the Factors That Influence Consumers’ Purchase Intention Triggered by Chatbots Based on Brain Image Evidence and Self‐Reported Assessments publication-title: Behaviour & Information Technology – volume: 140 start-page: 439 year: 2022 end-page: 458 article-title: Past, present, and future of customer engagement publication-title: Journal of Business Research – volume: 49 start-page: 245 year: 2015 end-page: 250 article-title: Real conversations with artificial intelligence: A comparison between human‐human online conversations and human–chatbot conversations publication-title: Computers in Human Behavior – volume: 65 year: 2021 article-title: Trust in artificial intelligence: Meta‐analytic findings publication-title: Human Factors: the Journal of the Human Factors and Ergonomics Society – start-page: 300 year: 2018 end-page: 312 – volume: 11 start-page: 959 issue: 4 year: 2017 end-page: 975 article-title: Bibliometrix: An R‐tool for comprehensive science mapping analysis publication-title: Journal of Informetrics – volume: 90 start-page: 363 year: 2019 end-page: 371 article-title: A perceived moral agency scale: Development and validation of a metric for humans and social machines publication-title: Computers in Human Behavior – volume: 6895 start-page: 55 year: 2011 end-page: 67 – volume: 92 start-page: 539 year: 2019 end-page: 548 article-title: In the shades of the uncanny valley: An experimental study of human–chatbot interaction publication-title: Future Generation Computer Systems – volume: 122 start-page: 180 year: 2021 end-page: 191 article-title: Understanding consumers' acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption publication-title: Journal of Business Research – volume: 133 start-page: 285 year: 2021 end-page: 296 article-title: How to conduct a bibliometric analysis: An overview and guidelines publication-title: Journal of Business Research – volume: 67 year: 2021 article-title: Psychological determinants of users' adoption and word‐of‐mouth recommendations of smart voice assistants publication-title: International Journal of Information Management – volume: 62 year: 2021 article-title: Why do consumers with social phobia prefer anthropomorphic customer service chatbots? Evolutionary explanations of the moderating roles of social phobia publication-title: Telematics and Informatics – volume: 24 start-page: 1 year: 2019 end-page: 19 article-title: Predicting the intentions to use chatbots for travel and tourism publication-title: Current Issues in Tourism – year: 2015 – volume: 11 issue: 12 year: 2024 article-title: First evidence of cotinine in canine semen reveals tobacco smoke exposure publication-title: Veterinary Sciences – volume: 49 start-page: 1 year: 2023 end-page: 25 article-title: Effectiveness of engagement initiatives across engagement platforms: A meta‐analysis publication-title: Journal of the Academy of Marketing Science – volume: 62 start-page: 193 year: 2020 end-page: 209 article-title: Designing Anthropomorphic Enterprise Conversational Agents publication-title: Business & Information Systems Engineering – start-page: 66 year: 2015 end-page: 71 – start-page: 23 year: 2023 article-title: Robots are changing the face of customer service publication-title: Harvard Business Review – volume: 38 start-page: 21 issue: 1 year: 2021 end-page: 42 article-title: An empirical study on anthropomorphism and engagement with disembodied AIs and consumers' re‐use behavior publication-title: Psychology & Marketing – volume: 36 start-page: 451 issue: 3 year: 2016 end-page: 475 article-title: Knowledge maps: A systematic literature review and directions for future research publication-title: International Journal of Information Management – volume: 16 start-page: 1699 issue: 15 year: 2008 end-page: 1710 article-title: From a literature review to a conceptual framework for the sustainable supply chain management publication-title: Journal of Cleaner Production – volume: 61 start-page: 535 issue: 4 year: 2019 end-page: 544 article-title: Ai‐based digital assistants publication-title: Business & Information Systems Engineering – volume: 106 start-page: 101 year: 2019 end-page: 121 article-title: Guidelines for including grey literature and conducting multivocal literature reviews in software engineering publication-title: Information and Software Technology – volume: 61 start-page: 523 issue: 4 year: 2019 end-page: 533 article-title: Anthropomorphic information systems publication-title: Business & Information Systems Engineering – start-page: 372 year: 2018 end-page: 380 – volume: 193 year: 2023 article-title: Social Companionship With Artificial Intelligence: Recent Trends and Future Avenues publication-title: Technological Forecasting and Social Change – volume: 175 year: 2022 article-title: Religion as a social shaping force in entrepreneurship and business: Insights from a technology‐empowered systematic literature review publication-title: Technological Forecasting and Social Change – start-page: 301 year: 2003 end-page: 309 – volume: 32 start-page: 3199 year: 2020 end-page: 3226 article-title: Adoption of AI‐based chatbots for hospitality and tourism publication-title: International Journal of Contemporary Hospitality Management – volume: 64 start-page: 1 year: 2020 end-page: 25 article-title: “I am here to assist you today”: The role of entity, interactivity and experiential perceptions in chatbot persuasion publication-title: Journal of Broadcasting & Electronic Media – volume: 85 start-page: 183 year: 2018 end-page: 189 article-title: Living up to the chatbot hype: the influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions publication-title: Computers in Human Behavior – year: 2020 – volume: 31 start-page: 3 issue: 1 year: 2019 end-page: 6 article-title: Speciesism: An obstacle to AI and robot adoption publication-title: Marketing Letters – volume: 66 start-page: 65 issue: 2 year: 2024 end-page: 90 article-title: Empowering ai companions for enhanced relationship marketing publication-title: California Management Review – volume: 32 year: 2021 article-title: Artificial intelligence and machine learning in finance: Identifying foundations, themes, and research clusters from the bibliometric analysis publication-title: Journal of Behavioral and Experimental Finance – year: 2017 – volume: 31 start-page: 429 issue: 3–4 year: 2020 end-page: 449 article-title: A systematic literature review of empirical research in lean and six sigma in healthcare publication-title: Total Quality Management & Business Excellence – volume: 11 year: 2011 article-title: Pda+: A personal digital assistant for obesity treatment ‐ an rct testing the use of technology to enhance weight loss treatment for veterans publication-title: BMC Public Health – volume: 61 start-page: 481 issue: 5 year: 2021 end-page: 491 article-title: Do we trust in AI? Role of anthropomorphism and intelligence publication-title: Journal of Computer Information Systems – ident: e_1_2_12_68_1 doi: 10.1016/j.jbusres.2021.11.014 – ident: e_1_2_12_47_1 doi: 10.1080/14783363.2018.1429259 – ident: e_1_2_12_110_1 doi: 10.1016/j.neunet.2010.06.003 – ident: e_1_2_12_18_1 – ident: e_1_2_12_80_1 doi: 10.1111/ijcs.12695 – ident: e_1_2_12_74_1 doi: 10.1080/13683500.2019.1706457 – ident: e_1_2_12_100_1 doi: 10.1108/JTF-06-2021-0157 – ident: e_1_2_12_83_1 doi: 10.1108/IJCHM-04-2020-0259 – ident: e_1_2_12_36_1 doi: 10.1016/j.ijpe.2015.01.003 – ident: e_1_2_12_112_1 doi: 10.1002/mar.21437 – ident: e_1_2_12_27_1 doi: 10.1177/00222429211045687 – ident: e_1_2_12_34_1 doi: 10.2501/JAR-2022-002 – ident: e_1_2_12_12_1 doi: 10.1007/s11747-020-00762-y – ident: e_1_2_12_38_1 doi: 10.1016/j.jbusres.2020.08.058 – ident: e_1_2_12_60_1 doi: 10.1145/3383652.3423890 – ident: e_1_2_12_66_1 doi: 10.1080/0965254X.2020.1775683 – ident: e_1_2_12_11_1 doi: 10.1007/978-3-642-23974-8_7 – ident: e_1_2_12_5_1 doi: 10.1016/j.chb.2018.03.051 – ident: e_1_2_12_20_1 doi: 10.1177/00081256231215838 – ident: e_1_2_12_19_1 doi: 10.1016/j.techfore.2023.122634 – volume-title: EBSE technical report EBSE‐2007–01 year: 2007 ident: e_1_2_12_56_1 – start-page: 671 volume-title: The sage handbook of organizational research methods year: 2009 ident: e_1_2_12_28_1 – volume-title: Mr. and mrs. conversational agent: Gender stereotyping in judge‐advisor systems and the role of egocentric bias year: 2019 ident: e_1_2_12_81_1 – ident: e_1_2_12_105_1 doi: 10.1080/08874417.2020.1788473 – ident: e_1_2_12_29_1 doi: 10.1007/s12599-020-00639-y – ident: e_1_2_12_78_1 – ident: e_1_2_12_17_1 doi: 10.1002/mar.21670 – ident: e_1_2_12_63_1 – ident: e_1_2_12_51_1 doi: 10.1016/j.tele.2021.101644 – ident: e_1_2_12_10_1 doi: 10.1007/978-3-540-39396-2_52 – ident: e_1_2_12_26_1 doi: 10.1016/j.ijhcs.2004.11.008 – ident: e_1_2_12_88_1 doi: 10.1073/pnas.0400054101 – ident: e_1_2_12_109_1 doi: 10.1007/978-3-030-47595-6_5 – ident: e_1_2_12_104_1 doi: 10.3390/su12010256 – volume-title: Proceedings of the CHI conference on human factors in computing systems year: 2016 ident: e_1_2_12_70_1 – ident: e_1_2_12_43_1 doi: 10.1016/j.chb.2019.01.020 – ident: e_1_2_12_4_1 doi: 10.1145/633292.633299 – ident: e_1_2_12_93_1 doi: 10.1016/j.dss.2018.08.011 – ident: e_1_2_12_61_1 doi: 10.21315/aamj2017.22.1.1 – ident: e_1_2_12_69_1 doi: 10.1145/3176349.3176868 – ident: e_1_2_12_79_1 – ident: e_1_2_12_21_1 doi: 10.1109/ACCESS.2020.2988510 – ident: e_1_2_12_41_1 doi: 10.1016/j.infsof.2018.09.006 – ident: e_1_2_12_64_1 doi: 10.1177/0539018411411021 – ident: e_1_2_12_8_1 doi: 10.1007/s10479-021-04049-5 – ident: e_1_2_12_59_1 doi: 10.1007/s10479-021-04410-8 – ident: e_1_2_12_101_1 doi: 10.3390/s20185087 – ident: e_1_2_12_48_1 doi: 10.1016/j.chb.2015.02.026 – ident: e_1_2_12_23_1 doi: 10.1103/PhysRevE.70.066111 – ident: e_1_2_12_95_1 doi: 10.1016/j.dss.2018.08.011 – ident: e_1_2_12_94_1 doi: 10.1080/07421222.2020.1790204 – ident: e_1_2_12_97_1 doi: 10.1016/j.jclepro.2008.04.020 – ident: e_1_2_12_106_1 doi: 10.1109/ROMAN.2015.7333573 – ident: e_1_2_12_13_1 doi: 10.1057/9781137509888_3 – ident: e_1_2_12_46_1 doi: 10.1111/ijmr.12250 – ident: e_1_2_12_62_1 doi: 10.1145/3342197.3344545 – ident: e_1_2_12_113_1 doi: 10.1145/3461778.3461998 – ident: e_1_2_12_3_1 doi: 10.1109/ACCESS.2017.2747626 – ident: e_1_2_12_72_1 doi: 10.1080/14783363.2017.1328980 – ident: e_1_2_12_111_1 doi: 10.24251/HICSS.2019.169 – ident: e_1_2_12_35_1 doi: 10.1186/1471-2458-11-223 – ident: e_1_2_12_84_1 doi: 10.1016/j.jbusres.2020.11.006 – start-page: 1 volume-title: Proceedings of the ACM on human‐computer interaction year: 2019 ident: e_1_2_12_86_1 – ident: e_1_2_12_75_1 doi: 10.1007/s12525-017-0281-2 – ident: e_1_2_12_40_1 doi: 10.1109/SmartWorld.2018.00094 – ident: e_1_2_12_15_1 doi: 10.1509/jmkr.41.3.324.35987 – ident: e_1_2_12_50_1 doi: 10.1080/08838151.2020.1834297 – ident: e_1_2_12_55_1 doi: 10.1093/jcr/ucw016 – ident: e_1_2_12_89_1 doi: 10.1016/j.jbusres.2020.12.051 – ident: e_1_2_12_25_1 doi: 10.1007/978-3-540-39396-2_50 – ident: e_1_2_12_76_1 doi: 10.1016/j.ijinfomgt.2021.102413 – ident: e_1_2_12_77_1 doi: 10.1002/mar.21407 – year: 2018 ident: e_1_2_12_37_1 article-title: Security analysis of big data on internet of things publication-title: arXiv e‐Prints – volume-title: Proceedings of the 54th Hawaii international conference on system sciences (4053–4062). (proceedings of the Annual Hawaii international conference on system sciences; Vol. 2020‐January) year: 2021 ident: e_1_2_12_65_1 – ident: e_1_2_12_108_1 – ident: e_1_2_12_49_1 doi: 10.1002/hbe2.271 – ident: e_1_2_12_53_1 doi: 10.1007/s11301-020-00181-x – ident: e_1_2_12_52_1 doi: 10.1177/00187208211013988 – ident: e_1_2_12_44_1 doi: 10.1016/j.jbef.2021.100577 – ident: e_1_2_12_99_1 doi: 10.1177/1461444821993801 – ident: e_1_2_12_57_1 doi: 10.1016/j.specom.2010.02.007 – ident: e_1_2_12_92_1 doi: 10.1007/s11002-019-09499-3 – start-page: 23 year: 2023 ident: e_1_2_12_45_1 article-title: Robots are changing the face of customer service publication-title: Harvard Business Review – ident: e_1_2_12_9_1 doi: 10.1016/j.chb.2018.08.028 – ident: e_1_2_12_32_1 doi: 10.1177/1069031X211004234 – ident: e_1_2_12_39_1 doi: 10.1159/000508499 – ident: e_1_2_12_107_1 doi: 10.1109/ICAR.2015.7251435 – ident: e_1_2_12_33_1 doi: 10.1002/mar.21472 – ident: e_1_2_12_16_1 doi: 10.1007/s13347-020-00415-6 – ident: e_1_2_12_90_1 doi: 10.3855/jidc.6627 – volume-title: Emulating Empathetic Behavior in Online Service Encounters with Sentiment‐Adaptive Responses: Insights from an Experiment with a Conversational Agent year: 2019 ident: e_1_2_12_30_1 – ident: e_1_2_12_98_1 doi: 10.1016/j.jbusres.2020.04.030 – ident: e_1_2_12_67_1 doi: 10.1002/mar.21654 – ident: e_1_2_12_71_1 doi: 10.1007/s12599-019-00600-8 – ident: e_1_2_12_96_1 doi: 10.1016/j.techsoc.2021.101685 – ident: e_1_2_12_115_1 doi: 10.1145/3202185.3202207 – ident: e_1_2_12_82_1 doi: 10.1007/s12599-019-00599-y – ident: e_1_2_12_103_1 doi: 10.1007/s11747-019-00704-3 – ident: e_1_2_12_54_1 doi: 10.1002/asi.5090140103 – ident: e_1_2_12_114_1 doi: 10.1145/365153.365168 – ident: e_1_2_12_6_1 doi: 10.1016/j.joi.2017.08.007 – ident: e_1_2_12_2_1 doi: 10.1007/s12525-020-00414-7 – start-page: 1 year: 2024 ident: e_1_2_12_85_1 article-title: Anthropomorphism in AI: Hype and fallacy publication-title: AI and Ethics – ident: e_1_2_12_87_1 doi: 10.1145/3027063.3053246 – ident: e_1_2_12_31_1 doi: 10.1016/j.jbusres.2021.04.070 – ident: e_1_2_12_7_1 doi: 10.1016/j.ijinfomgt.2016.02.005 – ident: e_1_2_12_24_1 doi: 10.7559/citarj.v10i3.563 – ident: e_1_2_12_73_1 doi: 10.1093/iwc/iwz007 – ident: e_1_2_12_116_1 doi: 10.1080/0144929X.2020.1743362 – ident: e_1_2_12_102_1 doi: 10.1145/2702123.2702415 – volume-title: Proceedings of the 38th international conference on information systems (ICIS) year: 2017 ident: e_1_2_12_42_1 – ident: e_1_2_12_58_1 doi: 10.1016/j.techfore.2021.121393 – ident: e_1_2_12_14_1 doi: 10.1080/00207543.2018.1461275 – ident: e_1_2_12_91_1 doi: 10.1080/21507740.2020.1740350 – ident: e_1_2_12_22_1 doi: 10.1016/j.future.2018.01.055 |
| SSID | ssj0000760 |
| Score | 2.315336 |
| Snippet | By deploying human‐like qualities to non‐human entities, anthropomorphism offers users an interactive, cognitive, affective, and social experience. Emerging... |
| SourceID | proquest crossref wiley |
| SourceType | Aggregation Database Index Database Publisher |
| StartPage | 42 |
| SubjectTerms | AI social companions Anthropomorphism Artificial intelligence chatbot Consumers Conversation conversational agent customer experience human likeness Literature reviews Marketing personalization personification Social acceptance Systematic review Trends uncanny valley |
| Title | Exploring the frontier of anthropomorphism in AI agents: Trends and way forward |
| URI | https://onlinelibrary.wiley.com/doi/abs/10.1111%2Fbasr.70002 https://www.proquest.com/docview/3187182787 |
| Volume | 130 |
| hasFullText | 1 |
| inHoldings | 1 |
| isFullTextHit | |
| isPrint | |
| link | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1NS8MwGA5jB_HitzidEtCT0NEmbZKKl_kxpqDCdLCLlHzCkG2yboj-epO0ndODoPTSQ1raN-_Hk_C8TwA4SRBBKJRpEFNjFygcRQFP0jAwgmhuNI6473K9uyfdfnw7SAY1cF71whT6EIsNNxcZPl-7AOciXwpym-WnLRoWSpIRJk44_6q3pB1FSdl_kgSYhGmpTepoPF-Pfq9GXxBzGaj6StNZB8_VNxYEk5fWfCZa8uOHfON_f2IDrJUQFLYLn9kENT3eAisVA34bPCx4edCiQ2icxIEtnnBiIC-PVRhN7PQM8xEcjmH7BnLXn5WfwYJga0cp-MbfocXDjpO7A_qd66fLblCeuxBIFFO7NmVCSGs-TBKZKntpRal0BJqEKCRYaByqc7IxGiuJNdMxZoKYiCqpaJLiXVAfT8Z6D8BUIamjSONYsJhJC0aNdQEmwlgRihhpgOPK_tlrIa-RVcsSZ5vM26YBmtXUZGWI5ZlNRrauIptwGuDU2_iXN2QX7ceev9v_y-ADsIrceb-ec9YE9dl0rg8tCJmJI-9sn8ru1vk |
| linkProvider | Wiley-Blackwell |
| linkToHtml | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1LS8NAEF6kgnrxLVarLuhJSEk2yW7irT5Kq22F2kJvIfsIFGkqfSD6653dJG31ICi55LAJZHZn5pvwzTcIXfmEEmKL0PJYAgVKTBwr9kPbSjhVcaJcJzZdru0ObfS9x4E_yLk5uhcm04dY_HDTnmHitXZw_UN6xcshzE-qzDZSkuseIA1de913V9SjGM07UHzLpXaYq5NqIs_y2e_5aAkyV6GqyTX1nWyg6tRIFGqKyWt1PuNV8flDwPHfn7GLtnMUimvZsdlDayrdRxsFCf4APS-oeRgAIk60ygHkTzxOcJxPVhiNYYeG0xEeprjWxLFu0Zre4IxjC6skfo8_MEBiTcs9RP36Q--uYeWjFyxBPAblacC5APu51BehhEtJxoTm0PhUEh7YiQZ2WjlGuVK4KlCeG3CaOEwKyfzQPUKldJyqY4RDSYRyHOV6PPACAXg0gVMQcNuTlJGAltFlsQHRW6awERWVibZNZGxTRpVib6Lcy6YRxCNIrQRiThldGyP_8obotvbSNXcnf1l8gTYbvXYrajU7T6doi-jxv4aCVkGl2WSuzgCTzPi5OXlfT2rbGA |
| linkToPdf | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1JS8QwFH6IwuDFXRwdNaAnoUObtkkrXsZlcFdcwIuUZoNBZsEZEf31vqStjh4EpZce0tK-vOVL-N4XgO2YMkp9mXoRN7hAyWng5XHqe0YwnRsdBrnrcr24ZMf30elD_DABe1UvTKEP8bnhZiPD5Wsb4ANlxoIcs_xzk_tOSXIqYgglLCS6GROP4qxsQIm9kPlpKU5qeTxfz34vR18YcxypulLTnoXH6iMLhslT82UkmvL9h37jf_9iDmZKDEpahdPMw4TuLUCtosAvwtUnMY8gPCTGahxg9SR9Q_LyXIVuH-enM-ySTo-0TkhuG7SGu6Rg2OIoRV7zN4KA2JJyl-C-fXR3cOyVBy94kkYcF6eJEBLNF7JYpgovrTiXlkETM0VF4hsL66xujA6VDHWiozARzARcScXjNFyGyV6_p1eApIpKHQQ6jEQSJRLRqEEfSIQfKcZpwuqwVdk_GxT6Glm1LrG2yZxt6tCopiYrY2yYYTbCwkox49Rhx9n4lzdk-63bG3e3-pfBm1C7Pmxn5yeXZ2swTe3Zv45_1oDJ0fOLXkdAMhIbzu8-AOCW2cc |
| openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Exploring+the+frontier+of+anthropomorphism+in+AI+agents%3A+Trends+and+way+forward&rft.jtitle=Business+and+society+review+%281974%29&rft.au=Chaturvedi%2C+Rijul&rft.au=Verma%2C+Sanjeev&rft.au=Srivastava%2C+Vartika&rft.au=Khot%2C+Shailesh+Sampat&rft.date=2025-03-01&rft.issn=0045-3609&rft.eissn=1467-8594&rft.volume=130&rft.issue=1&rft.spage=42&rft.epage=80&rft_id=info:doi/10.1111%2Fbasr.70002&rft.externalDBID=10.1111%252Fbasr.70002&rft.externalDocID=BASR70002 |
| thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0045-3609&client=summon |
| thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0045-3609&client=summon |
| thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0045-3609&client=summon |