Social influence processes in organizations and human resources systems

• Published in: Research in Personnel and Human Resources Management Vol. 21; pp. 65 - 127
• Main Authors: Ferris, Gerald R., Hochwarter, Wayne A., Douglas, Ceasar, Blass, Fred R., Kolodinsky, Robert W., Treadway, Darren C.
• Format: Book Chapter
• Language: English
• Published: Emerald Group Publishing Limited 13.11.2002

Social influence processes in organizations involve the demonstration of particular behavioral tactics and strategies by individuals to influence behavioral outcomes controlled by others in ways that maximize influencer positive outcomes and minimize negative outcomes. Such processes necessarily dra...