Creating Cohesive Volunteer Groups: The Role of Group Identification in Volunteer Fire Services

• Published in: Public administration quarterly Vol. 47; no. 2; pp. 223 - 246
• Main Authors: Henderson, Alexander C., Sowa, Jessica
• Format: Journal Article
• Language: English
• Published: Los Angeles, CA SAGE Publications 01.06.2023; Southern Public Administration Education Foundation
• Subjects: Cognition; Collaboration; Core competencies; Firefighters; Fires; Group dynamics; Group identity; Identification; Leadership; Nonprofit organizations; Public buildings; Volunteers; Work; Work skills; United States > US; volunteers; Group identification; firefighters; leadership

Critical services are delivered to the public through collaborative or group activity, and building the skills to work effectively with others is arguably an essential core competency for those serving the public through nonprofit organizations. This article examines the question of how to foster ef...