Universally optimal staffing for Erlang-A queues facing uncertain arrival rates: The case of constraint satisfaction - Koçağa, Yaşar Levent (Operations research letters, 2025)
Keywords: Capacity optimization; Constraint satisfaction; Customer abandonment; Service operations; Square-root safety staffing policy; Uncertain arrival rate; Constraint satisfaction; Uncertain arrival rate; Capacity optimization; Customer abandonment; Square-root safety staffing policy; Service operations