Integrating person directed care into the client experience

• Published in: Patient experience journal Vol. 4; no. 2; pp. 33 - 43
• Main Authors: Marshall, Tammy L, Reinhardt, Joann P, Burack, Orah, Weiner, Audrey S.
• Format: Journal Article
• Language: English
• Published: The Beryl Institute 26.07.2017
• Subjects: client experience; engagement; family satisfaction; person-directed care; relationships; workforce

Culture Change leaders in long term care have identified creative ways to implement a model of Person Directed Care to improve the client experience by providing choice, instilling dignity, and fostering deep relationships among its community members. One organization created an environment of care...