The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

• Published in: Etikonomi (Jakarta) Vol. 20; no. 2; pp. 413 - 428
• Main Authors: Faisol, Faisol, Astuti, Puji, Winarko, Sigit Puji
• Format: Journal Article
• Language: English
• Published: 02.11.2021

This study examines technology in mediating human capital, customer capital, and organizational capital on SMEs' performance during Covid-19. To test the hypothesis, the PLS-SEM method was applied. Data collection was conducted by sharing questionnaiers to 150 owners of small industrial cluster...