“With Kind Regards?”: The Relationship Between Digital Work Communication and Mental Health

There is a growing interest in exploring the potential benefits and risks of digital work communication (DWC) for employers and employees. While some studies view the use of DWC as a demand that threatens employees’ mental health, others regard it as a resource that provides health benefits. The emp...

Full description

Saved in:
Bibliographic Details
Published inManagement Revue Vol. 35; no. 2; p. 194
Main Authors Reimann, Mareike, Marx, Charlotte Katharina, Tisch, Anita
Format Journal Article
LanguageEnglish
Published Baden-Baden Nomos Verlagsgesellschaft mbH und Co KG 01.01.2024
Subjects
Online AccessGet full text

Cover

Loading…
Abstract There is a growing interest in exploring the potential benefits and risks of digital work communication (DWC) for employers and employees. While some studies view the use of DWC as a demand that threatens employees’ mental health, others regard it as a resource that provides health benefits. The empirical evidence has been ambiguous, offering support for both assumptions but with limited explanations. Our study contributes to the ongoing discourse by examining the extent of DWC and the advantages and disadvantages associated with its use, including positive (increased flexibility) and negative (a lack of flexibility, the need to be constantly available, overload, and loss of personal contact) perceptions. Using a sample of 4,422 employees in 160 German work organisations, we conducted moderation and mediation analyses in structural equation modelling and found that more DWC was associated with poorer mental health. Although both negative and positive perceptions were directly related to mental health, they also moderated and mediated the relationship between the DWC and mental health. In conclusion, our research demonstrated that it is not the use of DWC alone that is harmful to mental health, but rather its intensity and the circumstances in which it is used.
AbstractList There is a growing interest in exploring the potential benefits and risks of digital work communication (DWC) for employers and employees. While some studies view the use of DWC as a demand that threatens employees’ mental health, others regard it as a resource that provides health benefits. The empirical evidence has been ambiguous, offering support for both assumptions but with limited explanations. Our study contributes to the ongoing discourse by examining the extent of DWC and the advantages and disadvantages associated with its use, including positive (increased flexibility) and negative (a lack of flexibility, the need to be constantly available, overload, and loss of personal contact) perceptions. Using a sample of 4,422 employees in 160 German work organisations, we conducted moderation and mediation analyses in structural equation modelling and found that more DWC was associated with poorer mental health. Although both negative and positive perceptions were directly related to mental health, they also moderated and mediated the relationship between the DWC and mental health. In conclusion, our research demonstrated that it is not the use of DWC alone that is harmful to mental health, but rather its intensity and the circumstances in which it is used.
Author Tisch, Anita
Reimann, Mareike
Marx, Charlotte Katharina
Author_xml – sequence: 1
  givenname: Mareike
  surname: Reimann
  fullname: Reimann, Mareike
– sequence: 2
  givenname: Charlotte
  surname: Marx
  middlename: Katharina
  fullname: Marx, Charlotte Katharina
– sequence: 3
  givenname: Anita
  surname: Tisch
  fullname: Tisch, Anita
BookMark eNo9jctKw0AYhQepYK19AxcDrkfnkrm5EU3VihVBKl2WyfRPM5pOapLitg-iL9cnMV5wdeA7H-ccol6sIiB0zOip1JqdUSsksZZJwilPCCfMJnuoz4xiHaamh_r_ygEaNk3IKNVGCCNpH813249ZaAt8H-ICP8HS1YvmYrf9PMfTAjpQujZUsSnCGl9B-w4Q8SgsQ-tKPKvqV5xWq9UmBv-jYdeNPED8bsfgyrY4Qvu5KxsY_uUAPd9cT9MxmTze3qWXE-JZYjVxC6u9s0pKYMwzznIFXiqeeeCeZtxrp5TKnddae-lzkWeZk5ZRaTyDxIgBOvndXdfV2waadv5SberYXc4FNUIazoUWXzl3W0U
ContentType Journal Article
Copyright Copyright Nomos Verlagsgesellschaft mbH und Co KG 2024
Copyright_xml – notice: Copyright Nomos Verlagsgesellschaft mbH und Co KG 2024
DBID 3V.
4S-
4T-
4U-
7WY
7WZ
7XB
87Z
8AO
8BJ
8FK
8FL
ABUWG
AFKRA
BENPR
BEZIV
CCPQU
DWQXO
FQK
FRNLG
F~G
JBE
K60
K6~
L.-
M0C
PQBIZ
PQBZA
PQEST
PQQKQ
PQUKI
PRINS
Q9U
DOI 10.5771/0935-9915-2024-2-194
DatabaseName ProQuest Central (Corporate)
BPIR.com Limited
Docstoc
University Readers
ABI/INFORM Collection
ABI/INFORM Global (PDF only)
ProQuest Central (purchase pre-March 2016)
ABI/INFORM Global (Alumni Edition)
ProQuest Pharma Collection
International Bibliography of the Social Sciences (IBSS)
ProQuest Central (Alumni) (purchase pre-March 2016)
ABI/INFORM Collection (Alumni Edition)
ProQuest Central (Alumni)
ProQuest Central
ProQuest Central
Business Premium Collection
ProQuest One Community College
ProQuest Central Korea
International Bibliography of the Social Sciences
Business Premium Collection (Alumni)
ABI/INFORM Global (Corporate)
International Bibliography of the Social Sciences
ProQuest Business Collection (Alumni Edition)
ProQuest Business Collection
ABI/INFORM Professional Advanced
ABI/INFORM Global
One Business
ProQuest One Business (Alumni)
ProQuest One Academic Eastern Edition (DO NOT USE)
ProQuest One Academic
ProQuest One Academic UKI Edition
ProQuest Central China
ProQuest Central Basic
DatabaseTitle ABI/INFORM Global (Corporate)
ProQuest Business Collection (Alumni Edition)
ProQuest One Business
University Readers
ProQuest Central (Alumni Edition)
ProQuest One Community College
ProQuest Pharma Collection
ProQuest Central China
ABI/INFORM Complete
ProQuest Central
ABI/INFORM Professional Advanced
International Bibliography of the Social Sciences (IBSS)
ProQuest Central Korea
ABI/INFORM Complete (Alumni Edition)
Business Premium Collection
ABI/INFORM Global
ABI/INFORM Global (Alumni Edition)
ProQuest Central Basic
ProQuest One Academic Eastern Edition
ProQuest Business Collection
ProQuest One Academic UKI Edition
Docstoc
ProQuest One Business (Alumni)
BPIR.com Limited
ProQuest One Academic
ProQuest Central (Alumni)
Business Premium Collection (Alumni)
DatabaseTitleList ABI/INFORM Global (Corporate)
Database_xml – sequence: 1
  dbid: BENPR
  name: ProQuest Central
  url: https://www.proquest.com/central
  sourceTypes: Aggregation Database
DeliveryMethod fulltext_linktorsrc
EISSN 1861-9908
GroupedDBID 3V.
4S-
4T-
4U-
7WY
7XB
8AO
8BJ
8FK
8FL
ABUWG
AFKRA
BENPR
BEZIV
CCPQU
DWQXO
FQK
FRNLG
JBE
K60
K6~
L.-
M0C
PQBIZ
PQBZA
PQEST
PQQKQ
PQUKI
PRINS
Q9U
ID FETCH-LOGICAL-c1497-ad97ca9655e11c121f6ec562bce2c0b2c7a666fac777c5cf3fbba591058c1e483
IEDL.DBID BENPR
ISSN 0935-9915
IngestDate Thu Oct 10 22:46:01 EDT 2024
IsPeerReviewed true
IsScholarly true
Issue 2
Language English
LinkModel DirectLink
MergedId FETCHMERGED-LOGICAL-c1497-ad97ca9655e11c121f6ec562bce2c0b2c7a666fac777c5cf3fbba591058c1e483
PQID 3083582237
PQPubID 29346
ParticipantIDs proquest_journals_3083582237
PublicationCentury 2000
PublicationDate 20240101
PublicationDateYYYYMMDD 2024-01-01
PublicationDate_xml – month: 01
  year: 2024
  text: 20240101
  day: 01
PublicationDecade 2020
PublicationPlace Baden-Baden
PublicationPlace_xml – name: Baden-Baden
PublicationTitle Management Revue
PublicationYear 2024
Publisher Nomos Verlagsgesellschaft mbH und Co KG
Publisher_xml – name: Nomos Verlagsgesellschaft mbH und Co KG
SSID ssib007833850
ssib053838287
ssib019635330
ssib053838289
ssib053838288
ssib045294715
ssib005903495
Score 2.2963912
Snippet There is a growing interest in exploring the potential benefits and risks of digital work communication (DWC) for employers and employees. While some studies...
SourceID proquest
SourceType Aggregation Database
StartPage 194
SubjectTerms Ambiguity
Communication
Employees
Flexibility
Health education
Health information
Mental health
Moderation
Perceptions
Title “With Kind Regards?”: The Relationship Between Digital Work Communication and Mental Health
URI https://www.proquest.com/docview/3083582237
Volume 35
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
link http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV3NTgIxEG4ULl6MRo0_aHrw2kC3223XCxGFEI3EEIncSNttgQug4J0H0ZfjSZzuFogcPHZ308Ps15lvpvOD0C3NlIsznhCeOk3A3jqidE0SVaMaCIPSLA8NvHSSdi9-6vN-CLjNQ1rlWifmijqbGh8jrzLPFcCaMVGffRA_NcrfroYRGvuoHFEmZQmVG83Oa3eLsNT3X9kiVkhwybb3eB5-Ib0yX_tbSNDWm-9BGzDfEX5nLXfWRUM_xgmQLV7U53EhaHXzDLAYxSQi1M9G3tH5uSFrHaHDwEDxfQGZY7RnJydosFp-v48XI_wMPjru2qGvxaqvlj93GICENylzo_EMN4rULvw4HvqJI9jH2_GfQhOsYJOiOxAu6pxOUa_VfHtokzB7gRjwmQRRWSqMShPOLaWGRtQl1gBX0sZGpqYjIxQ4Pk4ZIYThxjGnteLAPbg01MaSnaHSZDqx5whLl6QgDpZk0k9hp1IJp2IK2zuaGZFcoMpaIoNwgOaD7e--_P_1FTrIhZtHRSqotPj8stfAExb6JoDhF09Ks3g
link.rule.ids 314,780,784,21388,27924,27925,33744,43805,74302
linkProvider ProQuest
linkToHtml http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1LU8IwEM4oHPTi6KjjAzUHrxlI2zSpF0YUBuUxDgMjt06SNsAFUPDOD9E_xy9x0xY6cvCYtpPD9svut5t9IHRPI2m8iPmEBUYRsLeGSFURRFaoAsIglZuEBjpdvznwXodsmAXcFlla5UYnJoo6mmkbIy-7liuANXN5df5B7NQoe7uajdDYR0XbOZ0VULFW7771coQFtv9KjlguwCXL7_Es_LL0ymRtbyFBW2-_B23g2o7wO2uxs04b-rmMANliaX0e45yWt88Ai45HHELtbOQdnZ8YssYxOsoYKH5MIXOC9uLpKQrXq-_3yXKMW-Cj4148srVY1fXq5wEDkPA2ZW48meNamtqFnycjO3EE23g7_lNogiVsknYHwmmd0xkaNOr9pybJZi8QDT4TJzIKuJaBz1hMqaYONX6sgSspHTu6ohzNJTg-RmrOuWbauEYpyYB7MKFp7An3HBWms2l8gbAwfgDicP1I2CnsVEhupEdhe0Mjzf1LVNpIJMwO0CLMf_fV_6_v0EGz32mH7Zdu6xodJoJOIiQlVFh-fsU3wBmW6jYDxi_UwLZg
linkToPdf http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1PT8IwFG8UEuPFaNT4B7UHrw3rtq6bFyICQVFCiERvS9utwAVQ8M4H0S_HJ_F1Kyxy8Nht6eHt1_d-7_X9QeiWJkL7CQsIi7QkYG81EdIJiXCoBMIgpJeFBl66QXvgP72zd5v_NLdplWudmCnqZKpMjLzqGa4A1szjVW3TInqNVm32QcwEKXPTasdp7KIyWEXHLaFyvdnt9Qu0RaYXS4FeHoJ7VtzpGSjaVMtsbW4kQXNvvgfN4Jnu8FvrcGudN_fzGAHixfJaPcY5rW6eAS5dn7iEmjnJW_o_M2qtQ3Rg2Si-z-FzhHbSyTGKV8vvt_FihDvgr-N-OjR1WbXV8ucOA6jwJn1uNJ7hep7mhRvjoZk-gk3sHf8pOsECNsk7BeG85ukEDVrN14c2sXMYiAL_iRORRFyJKGAspVRRl-ogVcCbpEpd5UhXcQFOkBaKc66Y0p6WUjDgISxUNPVD7xSVJtNJeoZwqIMIxOEFSWgmstNQcC18CttrmigenKPKWiKxPUzzuPj1F_-_vkF7gIn4-bHbuUT7mZyzYEkFlRafX-kV0IeFvLa4-AWhVbqN
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=%E2%80%9CWith+Kind+Regards%3F%E2%80%9D%3A+The+Relationship+Between+Digital+Work+Communication+and+Mental+Health&rft.jtitle=Management+Revue&rft.au=Reimann%2C+Mareike&rft.au=Marx%2C+Charlotte+Katharina&rft.au=Tisch%2C+Anita&rft.date=2024-01-01&rft.pub=Nomos+Verlagsgesellschaft+mbH+und+Co+KG&rft.issn=0935-9915&rft.eissn=1861-9908&rft.volume=35&rft.issue=2&rft.spage=194&rft_id=info:doi/10.5771%2F0935-9915-2024-2-194&rft.externalDBID=HAS_PDF_LINK
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0935-9915&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0935-9915&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0935-9915&client=summon