Emotional contagion in online groups as a function of valence and status
A pre-registered lab experiment with a two (valence of the partner's emotional language: positive, negative) by two (partner status: equal, higher) between-subjects factorial design was conducted. Results suggests that emotional language of group members plays an important role in emotional con...
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| Published in | Computers in human behavior Vol. 139; p. 107543 |
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| Main Authors | , , |
| Format | Journal Article |
| Language | English |
| Published |
Elsevier Ltd
01.02.2023
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| Subjects | |
| Online Access | Get full text |
| ISSN | 0747-5632 1873-7692 |
| DOI | 10.1016/j.chb.2022.107543 |
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| Abstract | A pre-registered lab experiment with a two (valence of the partner's emotional language: positive, negative) by two (partner status: equal, higher) between-subjects factorial design was conducted. Results suggests that emotional language of group members plays an important role in emotional contagion. Using an online chat tool, 235 undergraduate students participated in a simulated two-person group tasked with coming to a position on a social issue. To systematically manipulate emotional language displays, the partner was an electronic confederate that was enacted using a computer program. Results supported three emotional contagion and two group process hypotheses. The valence of a partner's emotional language was contagious and significantly affected both the positive and negative felt emotions of the participant. Displayed emotional contagion also occurred; participants displayed significantly more negative emotional language as a function of the valence of their partner's emotional language. A partner's use of positive emotional language increased perceived group reflection and reduced conflict, both relational and task. An exploratory hypothesis was also supported: mimicry of negative emotional language mediated emotional contagion for those working with a higher status partner, but not for those working with an equal status partner. Theoretical contributions and implications are discussed.
•Experiment shows emotional language plays an important role in emotional contagion.•Pre-registered test of emotional contagion from a partner in an online chat group.•Contagion impacted positive and negative felt emotion and negative emotion displays.•Mimicry mediated negative contagion for those working with a high-status partner.•Positive contagion strengthened group reflection and dampened conflict. |
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| AbstractList | A pre-registered lab experiment with a two (valence of the partner's emotional language: positive, negative) by two (partner status: equal, higher) between-subjects factorial design was conducted. Results suggests that emotional language of group members plays an important role in emotional contagion. Using an online chat tool, 235 undergraduate students participated in a simulated two-person group tasked with coming to a position on a social issue. To systematically manipulate emotional language displays, the partner was an electronic confederate that was enacted using a computer program. Results supported three emotional contagion and two group process hypotheses. The valence of a partner's emotional language was contagious and significantly affected both the positive and negative felt emotions of the participant. Displayed emotional contagion also occurred; participants displayed significantly more negative emotional language as a function of the valence of their partner's emotional language. A partner's use of positive emotional language increased perceived group reflection and reduced conflict, both relational and task. An exploratory hypothesis was also supported: mimicry of negative emotional language mediated emotional contagion for those working with a higher status partner, but not for those working with an equal status partner. Theoretical contributions and implications are discussed.
•Experiment shows emotional language plays an important role in emotional contagion.•Pre-registered test of emotional contagion from a partner in an online chat group.•Contagion impacted positive and negative felt emotion and negative emotion displays.•Mimicry mediated negative contagion for those working with a high-status partner.•Positive contagion strengthened group reflection and dampened conflict. |
| ArticleNumber | 107543 |
| Author | van Swol, Lyn M. Kane, Aimée A. Sarmiento-Lawrence, Irene G. |
| Author_xml | – sequence: 1 givenname: Aimée A. orcidid: 0000-0002-9728-4657 surname: Kane fullname: Kane, Aimée A. email: kanea@duq.edu organization: Duquesne University, 600 Forbes Avenue, Pittsburgh, PA, 15282, United States – sequence: 2 givenname: Lyn M. surname: van Swol fullname: van Swol, Lyn M. email: vanswol@wisc.edu organization: University of Wisconsin-Madison, 821 University Avenue, Madison, WI, 53706, United States – sequence: 3 givenname: Irene G. surname: Sarmiento-Lawrence fullname: Sarmiento-Lawrence, Irene G. email: irene.lawrence@belmont.edu organization: Belmont University, 1900 Belmont Blvd, Nashville, TN, 37212, United States |
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| Keywords | LIWC Online groups Language use Emotional contagion Computer-mediated communication Emotional displays |
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