General practice perspective on the use of telehealth during the COVID-19 pandemic in Australia using an Action Research approach: a qualitative study

• Published in: BMJ open Vol. 12; no. 10; p. e063179
• Main Authors: Hardie, Rae-Anne, Thomas, Judith, Li, Julie, Pearce, Christopher, Georgiou, A
• Format: Journal Article
• Language: English
• Published: London British Medical Journal Publishing Group 27.10.2022; BMJ Publishing Group LTD; BMJ Publishing Group
• Series: Original research
• Subjects: Action research; Coronaviruses; COVID-19; Elder care; Focus groups; General practice / Family practice; Pandemics; PRIMARY CARE; Qualitative research; Sociodemographics; Telemedicine; Australia

ObjectivesTelehealth has emerged as a viable and safe mode of care delivery in Australia during the COVID-19 pandemic. However, electronic general practice data reveal differences in uptake and consultation mode, which we hypothesise may be due to potential barriers impacting on quality of care. We...