The Risk Landscape within FinTech and InsurTech Business Models (MDPI - Multidisciplinary Digital Publishing Institute, 2022)
Keywords: customer satisfaction; development; digital banking; digital transformation; distribution risks; economic environment; financial markets; FinTech; insurance distribution; Insurance Distribution Directive; insurance distributors; InsurTech; peer-to-peer; PEST analysis; principle of proportionality; principle of technological neutrality; product governance; Reference, Information and Interdisciplinary subjects; Research and information: general; risk management; service quality; SERVQUAL model; Solvency II Directive; survey analysis