Are the Characteristics of Narrative Comments Related to Improvement in Multirater Feedback Ratings Over Time?

• Published in: Journal of applied psychology Vol. 89; no. 3; pp. 575 - 581
• Main Authors: Smither, James W, Walker, Alan G
• Format: Journal Article
• Language: English
• Published: Washington, DC American Psychological Association 01.06.2004
• Subjects: Administrative Personnel; Adult; Aged; Attributes; Biological and medical sciences; Comments; Criticism; Effects; Feedback; Feedback, Psychological; Female; Fundamental and applied biological sciences. Psychology; Human; Human resource management; Humans; Individual behaviour; Male; Management Personnel; Managers; Mathematical models; Middle Aged; Narratives; Observer Variation; Occupational psychology; Organizational behavior; Orientation. Selection. Evaluation; Outcomes; Personnel Evaluation; Personnel Management; Professional Competence; Psychology; Psychology. Psychoanalysis. Psychiatry; Psychology. Psychophysiology; Psychometrics; Rating; Reproducibility of Results; Studies; Written Communication; Human; Feedback regulation; Evolution; Manager; Professional evaluation

Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in up...