Are the Characteristics of Narrative Comments Related to Improvement in Multirater Feedback Ratings Over Time?
Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in up...
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| Published in | Journal of applied psychology Vol. 89; no. 3; pp. 575 - 581 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
Washington, DC
American Psychological Association
01.06.2004
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| Abstract | Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in upward feedback ratings over a 1-year period for 176 managers as a function of (a) the number of narrative comments each manager received, (b) whether those comments were favorable (vs. unfavorable), and (c) whether the comments were behavior/task focused (vs. trait focused). The authors found that managers who received a small number of unfavorable, behavior/task-focused comments improved more than did other managers, whereas managers who received a large number of unfavorable, behavior/task-focused comments declined more than did other managers. |
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| AbstractList | Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in upward feedback ratings over a 1-year period for 176 managers as a function of (a) the number of narrative comments each manager received, (b) whether those comments were favorable (vs. unfavorable), and (c) whether the comments were behavior/task focused (vs. trait focused). The authors found that managers who received a small number of unfavorable, behavior/task-focused comments improved more than did other managers, whereas managers who received a large number of unfavorable, behavior/task-focused comments declined more than did other managers. Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in upward feedback ratings over a 1-year period for 176 managers as a function of (a) the number of narrative comments each manager received, (b) whether those comments were favorable (vs. unfavorable), and (c) whether the comments were behavior/task focused (vs. trait focused). The authors found that managers who received a small number of unfavorable, behavior/task-focused comments improved more than did other managers, whereas managers who received a large number of unfavorable, behavior/task-focused comments declined more than did other managers. (PsycINFO Database Record (c) 2016 APA, all rights reserved) (Source: journal abstract) Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in upward feedback ratings over a 1-year period for 176 managers as a function of (a) the number of narrative comments each manager received, (b) whether those comments were favorable (vs. unfavorable), and (c) whether the comments were behavior/task focused (vs. trait focused). The authors found that managers who received a small number of unfavorable, behavior/task-focused comments improved more than did other managers, whereas managers who received a large number of unfavorable, behavior/task-focused comments declined more than did other managers. [PUBLICATION ABSTRACT] Researchers have paid almost no attention to the narrative comments that typically accompany multirater feedback reports despite the fact that both anecdotal and empirical evidence suggest that feedback recipients devote considerable attention to such comments. The authors examined improvement in upward feedback ratings over a 1-year period for 176 managers as a function of (a) the number of narrative comments each manager received, (b) whether those comments were favorable (vs. unfavorable), and (c) whether the comments were behavior/task focused (vs. trait focused). The authors found that managers who received a small number of unfavorable, behavior/task-focused comments improved more than did other managers, whereas managers who received a large number of unfavorable, behavior/task-focused comments declined more than did other managers. (Original abstract) |
| Author | Smither, James W Walker, Alan G |
| Author_xml | – sequence: 1 givenname: James W surname: Smither fullname: Smither, James W organization: Management Department, La Salle University – sequence: 2 givenname: Alan G surname: Walker fullname: Walker, Alan G organization: Psychology Department, Bowling Green State University |
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| SubjectTerms | Administrative Personnel Adult Aged Attributes Biological and medical sciences Comments Criticism Effects Feedback Feedback, Psychological Female Fundamental and applied biological sciences. Psychology Human Human resource management Humans Individual behaviour Male Management Personnel Managers Mathematical models Middle Aged Narratives Observer Variation Occupational psychology Organizational behavior Orientation. Selection. Evaluation Outcomes Personnel Evaluation Personnel Management Professional Competence Psychology Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Psychometrics Rating Reproducibility of Results Studies Written Communication |
| Title | Are the Characteristics of Narrative Comments Related to Improvement in Multirater Feedback Ratings Over Time? |
| URI | https://www.ncbi.nlm.nih.gov/pubmed/15161414 https://www.proquest.com/docview/213940178 https://www.proquest.com/docview/614403157 https://search.proquest.com/docview/37907390 https://search.proquest.com/docview/57130086 https://search.proquest.com/docview/71958672 |
| Volume | 89 |
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