Interactional disparities in English and arabic native speakers with a bi-lingual robot receptionist

HRI studies in a Middle Eastern environment are subject to nuances and subtleties. This study explores the nature of interactions, in an uncontrolled environment, between a permanently deployed bi-lingual robot-receptionist and interlocutors of varied native tongues. We correlate an interlocutor...

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Bibliographic Details
Published in2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI) pp. 133 - 134
Main Authors Fanaswala, I., Browning, B., Sakr, M.
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.03.2011
Subjects
Educational institutions
Experimentation
Human Factors
Human robot interaction
Humans
Public relations
Radio access networks
Robot sensing systems
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Summary:HRI studies in a Middle Eastern environment are subject to nuances and subtleties. This study explores the nature of interactions, in an uncontrolled environment, between a permanently deployed bi-lingual robot-receptionist and interlocutors of varied native tongues. We correlate an interlocutor's native language with their propensity for accepting an invite and the duration of the ensuing conversation. Subsequently, we present results that demonstrate significant disparity in interactional patterns between English and Arabic speakers. We also assess the importance of a transliterated Arabic input mode for encouraging user interaction.
ISBN:1467343935
9781467343930
ISSN:2167-2121
DOI:10.1145/1957656.1957697