Operations, Logistics and Supply Chain Management

This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians.

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Bibliographic Details
Main Authors Zijm, Henk, Klumpp, Matthias, Regattieri, Alberto, Heragu, Sunderesh
Format eBook
LanguageEnglish
Published Cham Springer International Publishing AG 2018
Springer International Publishing
Springer
Edition1
SeriesLecture Notes in Logistics
Subjects
Business logistics
Engineering
Engineering Economics, Organization, Logistics, Marketing
IT in Business
Operations Management
Online AccessGet full text
ISBN9783319924465
331992446X
ISSN2194-8917
2194-8925
DOI10.1007/978-3-319-92447-2

Cover

Table of Contents:
  • 6.6.2 Marketing Intelligence -- 6.6.3 Risk Analysis with Monte-Carlo Simulation -- 6.7 Case Study: Telecommunication Customer Segmentation Using Machine Learning -- 6.8 Further Reading -- References -- 7 International Trade, Global Supply Chains and Compliance -- 7.1 Introduction -- 7.2 A Definition of the Global Supply Chain -- 7.2.1 Defining the Supply Chain -- 7.2.2 The Mechanism of International Trade -- 7.2.3 The Global Supply Chain -- 7.3 Compliance Requirements in International Business -- 7.3.1 The Introduction of Global Security Schemes -- 7.3.2 Customs Regulation -- 7.4 New Enforcement Vision: Towards Trusted Tradelanes -- 7.4.1 A New Enforcement Vision -- 7.4.2 Fulfilling Compliance Requirements for Trusted Tradelanes -- 7.5 Concluding Remarks -- 7.6 Further Reading -- References -- Overarching Topics -- 8 Information Technology -- 8.1 Introduction -- 8.2 Enterprise Systems (Basic) -- 8.2.1 Customer Focused Systems -- 8.2.2 Internally Focused Systems -- 8.2.3 Supply Chain Systems -- 8.2.4 Electronic Data Interchange -- 8.3 Enterprise Systems Infrastructure (Basic) -- 8.4 Cloud Computing (Advanced) -- 8.5 Case Study: The FIspace Cloud Based Collaboration Platform -- 8.5.1 The FIspace: Main Features and Building Blocks -- 8.6 Big Data (Advanced) -- 8.7 The Internet of Things (State-of-the-Art) -- 8.7.1 The Physical Internet -- 8.8 Further Reading -- References -- 9 Actionable Sustainability in Supply Chains -- 9.1 Introduction: Evidence and Sense of Urgency (Basic) -- 9.2 Sustainability in Supply Chains (Basic) -- 9.2.1 Key Terms -- 9.2.2 Societal and Technological Developments Driving a Sustainable Agenda for SCM -- 9.3 Knowing: Sustainability and SCM (Basic) -- 9.3.1 The TripleTriple-Bottom Line -- 9.3.2 TBL Related to SCM Practices -- 9.4 Doing: Building Blocks of Actionable Sustainability (Advanced)
  • 9.5 Mobilising Actions Through Modes of Innovations (State of the Art) -- 9.6 Further Reading -- References -- 10 Human Resource and Knowledge Management -- 10.1 Introduction: Logistics Personnel and Qualification (Basic) -- 10.2 Case Study: Bohnen Logistics -- 10.3 Terminology and Competence Requirements -- 10.4 HRM Tools in Logistics (Advanced) -- 10.5 Knowledge Management Tools in Logistics -- 10.6 Qualification Analysis and the Berufswertigkeit Concept (State-of-the-Art) -- 10.7 Innovation in HR and Knowledge Management: Edugaming -- References -- Functions in Production and Logistics -- 11 Inbound Logistics -- 11.1 Concepts of Inbound Logistics (Basic) -- 11.1.1 Definition and Performance Criteria -- 11.1.2 Delivery and Transportation Concepts -- 11.2 Planning and Decision Support for Inbound Logistics (Advanced) -- 11.2.1 Network Design -- 11.2.2 Inventory and Freight: Frequency Optimization -- 11.2.3 The Joint Replenishment Problem -- 11.2.4 Inventory Routing Problems -- 11.3 Case Study -- 11.4 Research for Inbound Logistics (State-of-the-Art) -- 11.4.1 The Loading Dock Waiting Time Problem -- 11.4.2 Sequencing and Resequencing -- 11.5 Further Reading -- References -- 12 Manufacturing Planning and Control Systems -- 12.1 Production Under Deterministic Demand (Basic) -- 12.2 Manufacturing Resources Planning and Hierarchical Production Planning (Basic) -- 12.2.1 Manufacturing Resources Planning -- 12.2.2 Hierarchical Production Planning -- 12.3 Case Study: The Toyota Production System -- 12.4 Just-in-Time, Kanban and Lean Production (Advanced) -- 12.5 Workload Control and Theory of Constraints (Advanced) -- 12.6 Digital and Cloud Manufacturing (State-of-the-Art) -- 12.7 Further Reading -- References -- 13 Packaging Logistics -- 13.1 History, Modern Function and References Framework of Packaging (Basic) -- 13.2 Modern Functions of Packaging
  • 16.1 Fundamentals of Closed Loop Supply Chain Management (Basic)
  • 13.3 Packaging Logistics Reference Framework -- 13.4 Supply Chain Packaging Costs Evaluation and Unit Load Design (Advanced) -- 13.5 Unit Load Design -- 13.6 New Challenges in Packaging 4.0 (State of the Art) -- 13.7 E-commerce -- 13.8 Packaging and Traceability -- 13.9 Smart (Intelligent) Packaging -- 13.10 Further Reading -- Annex -- References -- 14 Outbound Logistics and Distribution Management -- 14.1 Definition and Objectives in Outbound Logistics and Distribution Management -- 14.2 Case Study: Ann Inc. -- 14.3 Core Concepts of Distribution (Basic) -- 14.3.1 Conceptual Definitions and Levels of Distribution Management -- 14.3.2 Additional Concepts in Outbound and Distribution -- 14.4 Multi-perspective Outbound Management (Advanced) -- 14.4.1 Location Analysis for Distribution -- 14.4.2 Comprehensive Location-Allocation Model -- 14.4.3 Transport Mode Analysis and Selection -- 14.4.4 Vehicle Routing in Distribution -- 14.4.5 Last Mile and Urban Distribution -- 14.5 New Developments in Distribution (State-of-the-Art) -- 14.6 Outlook and Further Reading -- References -- 15 Warehousing -- 15.1 History of Warehousing -- 15.2 Design and Analysis of Warehouses (Basic) -- 15.2.1 Basic Elements of a Warehouse -- 15.2.2 Storage and Material Handling Systems -- 15.2.3 Simple Model for Warehouse Design -- 15.3 Case Study: Unilever Warehouse -- 15.4 Warehouse Design, Storage, Routing, and Travel Policies (Advanced) -- 15.4.1 Advanced Model for Warehouse Design -- 15.4.2 Storage Policies -- 15.4.3 Routing Strategies -- 15.5 Current Topics that May Shape the Future of Warehousing (State of the Art) -- 15.5.1 Trends Impacting Warehouse Design, Function, and Operations -- 15.5.2 Materials Handling Roadmap -- 15.5.3 Warehouse Design Conceptualization -- 15.5.4 Further Reading -- References -- 16 Closed Loop Supply Chain Management
  • 4.4 Different Purchasing Situations and Different Purchaser Roles (Basic) -- 4.4.1 Different Purchasing Situations -- 4.4.2 Role Models in Purchasing -- 4.5 The Year Cycle of Purchasing (Basic) -- 4.5.1 Overview -- 4.5.2 Category Management Cycle -- 4.5.3 Purchasing Department Cycle -- 4.6 Theories Supporting Purchasing Decisions (Advanced) -- 4.7 The Kraljiĉ Matrix and the Development of Sourcing Strategies (Advanced) -- 4.8 Lever Analysis and Cost Savings (Advanced) -- 4.9 Achieving Preferred Customer Status and Supplier Satisfaction (State-of-the-Art) -- 4.9.1 Preferred Customer Policy as Means to Achieve Competitive Advantage -- 4.9.2 Social Exchange Theory: Supplier Satisfaction as Antecedent to Preferred Customer Status -- 4.10 Further Reading -- References -- 5 Manufacturing Systems -- 5.1 Manufacturing: Definition and Brief History -- 5.2 Manufacturing Systems: Fundamentals (Basic) -- 5.2.1 Product/Market Typology -- 5.2.2 Manufacturing Process Typology -- 5.2.3 Manufacturing Performance Measures -- 5.3 Case Study: El-O-Matic -- 5.4 Manufacturing Organization (Advanced) -- 5.5 Future Manufacturing Systems (State-of-the-Art) -- 5.6 Further Reading -- References -- 6 Marketing Concepts and Instruments in Supply Chain Management -- 6.1 Definitions, Objectives and Logistics Interfaces (Basic) -- 6.2 Case Study: Customer Orientation Repair Shops -- 6.3 Basic Functions and Interactions: Markets, Distribution Channels and Partners, Time-to-Market (Basic) -- 6.3.1 Development of Marketing Concepts: The 4P Example -- 6.3.2 Distribution Channels -- 6.3.3 Time to Market -- 6.3.4 Cows, Dogs, and Stars? -- 6.4 Quantitative Methods (Advanced) -- 6.5 Market Research Methods -- 6.5.1 Steps in a Market Research Process -- 6.5.2 Multivariate Analysis Methods in Market Research -- 6.6 Forecasting Methods (State of the Art) -- 6.6.1 Conjoint Analysis
  • Intro -- Contents -- Editors and Contributors -- Introductory Chapters -- 1 Objectives, Educational Developments and Structure of the Book -- 1.1 Preliminaries -- 1.2 Developments in Education and Teaching -- 1.3 Objectives of This Textbook -- 1.4 Structure and "How to Use" -- 1.5 Further Reading -- References -- 2 Perspectives on Operations Management Developments and Research -- 2.1 Developments in Society and the Business World -- 2.2 Disruptors and Their Impact on Supply Chains -- 2.3 Digitization in Logistics and Supply Chain Operations -- 2.3.1 Supply Chain Transparency, Safety, and Security -- 2.3.2 Supply Chain Control Towers and the Physical Internet -- 2.3.3 E-commerce and Last-Mile Delivery -- 2.4 Industry 4.0/Smart Industry -- 2.4.1 Additive Manufacturing -- 2.4.2 Internet of Things -- 2.4.3 Artificial Intelligence and Machine Learning -- 2.4.4 Robotics and Driverless Vehicles -- 2.4.5 Cloud Computing and Cloud Manufacturing -- 2.4.6 Virtual Reality -- 2.5 Societal Developments -- 2.5.1 Shared Economy -- 2.5.2 Sustainability and the Environment: The Circular Economy -- 2.6 Summary and Conclusions -- 2.7 Further Reading -- References -- 3 Operations, Logistics and Supply Chain Management: Definitions and Objectives -- 3.1 History -- 3.2 Case Study: The VOC and the Birth of the First Worldwide Supply Chain -- 3.2.1 Historical and Geographical Background of the Dutch East Indies Company -- 3.2.2 Batavia as the Center of the VOC Logistical Network in the East -- 3.3 Definitions -- 3.4 Key Aspects of Supply Chains and Logistics -- 3.5 Relations to Other Scientific Disciplines -- 3.6 Further Reading and Links -- References -- Key Domains of Supply Chains -- 4 Purchasing and Supply Management -- 4.1 History and Relevance (Basic) -- 4.2 Definition and Objectives (Basic) -- 4.3 Case Study Purchasing at Volkswagen: Building a Global Leader