Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers
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| Main Authors | , , |
|---|---|
| Format | eBook |
| Language | English |
| Published |
Netherlands
Springer Nature
2022
Springer International Publishing AG |
| Edition | 1 |
| Subjects | |
| Online Access | Get full text |
| ISBN | 9783031042164 3031042166 9783031042157 3031042158 |
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| Author | Stróżyna, Milena Auer, Sören Abramowicz, Witold |
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| Editor | Stró{dot}zyna, Milena Auer, Sören Abramowicz, Witold |
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| Subtitle | BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| TableOfContents | Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia? |
| Title | Business Information Systems Workshops |
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