by Tan, Keah-Choon, Kannan, Vijay R., Handfield, Robert B., Ghosh, Soumen
Published in International journal of operations & production management (01.10.1999)

by Gwinner, Kevin, Swanson, Scott R
Published in The Journal of services marketing (01.06.2003)

by Karkkainen, Mikko
Published in International journal of retail & distribution management (01.10.2003)

by McDermott, Richard, O'Dell, Carla
Published in Journal of knowledge management (01.03.2001)

by Madu, Christian N, Madu, Assumpta A
Published in The International journal of quality & reliability management (01.05.2002)

by Thakor, Mrugank V, Lavack, Anne M
Published in The journal of product & brand management (01.11.2003)

by Bhatt, Ganesh D
Published in Journal of knowledge management (01.03.2001)

by Connelly, Catherine E., Kevin Kelloway, E.
Published in Leadership & organization development journal (01.08.2003)

by Dal, Bulent, Tugwell, Phil, Greatbanks, Richard
Published in International journal of operations & production management (01.12.2000)

by McDougall, Gordon H.G, Levesque, Terrence
Published in The Journal of services marketing (01.09.2000)

by Urde, Mats
Published in European journal of marketing (01.08.2003)

by Stefanou, Constantinos J, Sarmaniotis, Christos, Stafyla, Amalia
Published in Business process management journal (01.10.2003)

by Jayawardhena, Chanaka, Foley, Paul
Published in Internet research (01.01.2000)

by Martin, C, Towill, Denis R.
Published in Supply chain management (01.10.2000)

by Daily, Bonnie F., Huang, Su-chun
Published in International journal of operations & production management (01.12.2001)

by Rao, Purba
Published in International journal of operations & production management (01.06.2002)

by Bhutta, Khurrum S., Huq, Faizul
Published in Supply chain management (01.08.2002)

by Voss, Chris, Tsikriktsis, Nikos, Frohlich, Mark
Published in International journal of operations & production management (01.02.2002)

by Gupta, Babita, Iyer, Lakshmi S, Aronson, Jay E
Published in Industrial management + data systems (01.02.2000)

by Hines, Peter, Rich, Nick
Published in International journal of operations & production management (01.01.1997)