Loading…
Who Makes You More Disappointed? The Effect of Avatar Presentation, Company Market Status, and Agent Identity on Customers’ Perceived Service Quality and Satisfaction of Online Chatting Services
Park, Sangwoo, Choi, Woo Jin, Shin, Dongwoo
Published in Asia Marketing Journal (Online) (01.10.2021)
Published in Asia Marketing Journal (Online) (01.10.2021)
Get full text
Journal Article
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…
Loading…