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The effect of hospitableness and servicescape on guest satisfaction in the hotel industry
by
Ariffin, Ahmad Azmi M.
,
Nameghi, Ehsaneh Nejad
,
Zakaria
,
Noor Izyana
Published in
Canadian journal of administrative sciences
(01.06.2013)
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Journal Article
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business
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asia
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business
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business & economics
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consumer economics: empirical analysis
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customer satisfaction
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customer services
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