The Relationship between Loyalty Program, Customer Satisfaction and Customer Loyalty in Retail Industry: A Case Study
Zakaria, Ibhrahim, Rahman, Baharom Ab, Othman, Abdul Kadir, Yunus, Noor Azlina Mohamed, Dzulkipli, Mohd Redhuan, Osman, Mohd Akmal Faiz
Published in Procedia, social and behavioral sciences (01.05.2014)
Published in Procedia, social and behavioral sciences (01.05.2014)
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Journal Article
Green Supply Chain Management Practices and Organizational Performance: The Role of Buyer-Supplier Relationship
Ibrahim, Norzawani, Abd Rahim, Nur Najjah, Abd Rashid, Norasekin, Mohamed Yunus, Noor Azlina
Published in International journal of academic research in business and social sciences (15.01.2023)
Published in International journal of academic research in business and social sciences (15.01.2023)
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Journal Article
Teaching Customer Service Principles Using the Massive Open Online Course (Moocs) Platform
Yunus, Noor Azlina Mohamed, Ibrahim, Norzawani, Zakaria, Ibhrahim, Zainuddin, Ahmad Zuhairi, Salleh, Mohammad Zaim Mohd, Abd Rahim, Nur Najjah
Published in Advances in social sciences research journal (06.03.2024)
Published in Advances in social sciences research journal (06.03.2024)
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Journal Article
The Relationship between E-Service Quality and User Satisfaction Regarding the Use of Mobile Banking in The Banking Industry
Sari, Nor Afni Md, Yunus, Noor Azlina Mohamed, Humaidi, Norshima, Nordin, Azzura
Published in International journal of academic research in business and social sciences (06.01.2019)
Published in International journal of academic research in business and social sciences (06.01.2019)
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Journal Article
The relationship between service quality and customer loyalty at a telecommunication company in Malaysia
Yunus, Noor Azlina Mohamed, Rahman, Baharom Ab, Othman, Abdul Kadir
Published in 2012 International Conference on Innovation Management and Technology Research (01.05.2012)
Published in 2012 International Conference on Innovation Management and Technology Research (01.05.2012)
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Conference Proceeding