Sales People as Emotional Laborers: Psychological And Behavioral Outcomes
Park, JungKun, Yoo, Weon Sang, Rutherford, Brian
Published in Asia Marketing Journal (Online) (2015)
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Published in Asia Marketing Journal (Online) (2015)
Journal Article
The role of interactivity in e-tailing: Creating value and increasing satisfaction
Yoo, Weon-Sang, Lee, Yunjung, Park, JungKun
Published in Journal of retailing and consumer services (01.03.2010)
Published in Journal of retailing and consumer services (01.03.2010)
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Journal Article
AJ렌터카의 서비스 혁신을 통한 고객 만족 경영
김상용, 이두희, 서구원, 유원상, Kim, Sang Yong, Lee, Doo Hee, Suh, Koo-Won, Yoo, Weon Sang
Published in 한국 마케팅 저널 (2012)
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Published in 한국 마케팅 저널 (2012)
Journal Article
The Effects of Price and Health Consciousness and Satisfaction on the Medical Tourism Experience
Park, JungKun, Ahn, Jiseon, Yoo, Weon Sang
Published in Journal of healthcare management (01.11.2017)
Published in Journal of healthcare management (01.11.2017)
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Journal Article
Antecedents to loyalty point redemption: Implications for customer equity management
Hwang, Joon Ho, Chung, Jaiho, Kim, Jae Wook, Lee, Dongwon, Yoo, Weon Sang
Published in Journal of business research (01.09.2016)
Published in Journal of business research (01.09.2016)
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Journal Article
Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives
Year of Publication 2019
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eBook
An Agent System for B2B EC in Ubiquitous Environment: AgentU
Gyoo Gun Lim, Weon Sang Yoo, Jungwoo Lee
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
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Conference Proceeding
Will the Internet Channel Lead to Disintermediation?
Gyoo Gun Lim, Weon Sang Yoo, Jungwoo Lee
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
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Conference Proceeding
Exploring Information Technology Competence of a Firm
Jungwoo Lee, Younghee Lee, Gyoo Gun Lim, Weon Sang Yoo
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
Published in 2007 International Conference on Convergence Information Technology (ICCIT 2007) (01.11.2007)
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Conference Proceeding