The moderating effect of environmental dynamism on green product innovation and performance
Chan, Hing Kai, Yee, Rachel W.Y., Dai, Jing, Lim, Ming K.
Published in International journal of production economics (01.11.2016)
Published in International journal of production economics (01.11.2016)
Get full text
Journal Article
Work-life management for workforce maintenance: A qualitative comparative study
Yee, Rachel W.Y., Miquel-Romero, Maria-Jose, Cruz-Ros, Sonia
Published in Journal of business research (01.12.2020)
Published in Journal of business research (01.12.2020)
Get full text
Journal Article
The role of social media data in operations and production management
Chan, Hing Kai, Lacka, Ewelina, Yee, Rachel W.Y., Lim, Ming K.
Published in International journal of production research (02.09.2017)
Published in International journal of production research (02.09.2017)
Get full text
Journal Article
High-contact services of the transient and high-uncertainty type: managing customer experience
Yee, Rachel W.Y, Choi, Thomas Y, Yeung, Andy C.L, Cheng, T.C.E
Published in Industrial management + data systems (15.03.2022)
Published in Industrial management + data systems (15.03.2022)
Get full text
Journal Article
The service-profit chain: An empirical analysis in high-contact service industries
Yee, Rachel W.Y., Yeung, Andy C.L., Cheng, T.C.E.
Published in International journal of production economics (01.04.2011)
Published in International journal of production economics (01.04.2011)
Get full text
Journal Article
Employee learning in high-contact service industries
Yee, Rachel W.Y, Lee, Peter K.C, Yeung, Andy C.L, Cheng, T.C.E
Published in Management decision (27.03.2018)
Published in Management decision (27.03.2018)
Get full text
Journal Article
Market competitiveness and quality performance in high-contact service industries
Yee, Rachel W.Y., Yeung, Andy C.L., Edwin Cheng, T.C., Lee, Peter K.C.
Published in Industrial management + data systems (01.01.2013)
Published in Industrial management + data systems (01.01.2013)
Get full text
Journal Article
A matter of fit? Service configurations for customer loyalty
Han, Zhaojun, Yee, Rachel W.Y., Yeung, Andy C.L.
Published in International journal of production economics (01.09.2024)
Published in International journal of production economics (01.09.2024)
Get full text
Journal Article
Why and how to use enterprise social media platforms: The employee’s perspective
Yee, Rachel W.Y., Miquel-Romero, Maria-Jose, Cruz-Ros, Sonia
Published in Journal of business research (01.12.2021)
Published in Journal of business research (01.12.2021)
Get full text
Journal Article
The financial impacts of environmental violations on supply chains: Evidence from an emerging market
Xiong, Yangchun, Lam, Hugo K.S., Hu, Qiaoxuan, Yee, Rachel W.Y., Blome, Constantin
Published in Transportation research. Part E, Logistics and transportation review (01.07.2021)
Published in Transportation research. Part E, Logistics and transportation review (01.07.2021)
Get full text
Journal Article