Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness
Aguirre, Elizabeth, Mahr, Dominik, Grewal, Dhruv, de Ruyter, Ko, Wetzels, Martin
Published in Journal of retailing (01.03.2015)
Published in Journal of retailing (01.03.2015)
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Journal Article
Trust in humanoid robots: implications for services marketing
van Pinxteren, Michelle M.E., Wetzels, Ruud W.H., Rüger, Jessica, Pluymaekers, Mark, Wetzels, Martin
Published in The Journal of services marketing (18.09.2019)
Published in The Journal of services marketing (18.09.2019)
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Journal Article
An exploration of consumer resistance to innovation and its antecedents
Kleijnen, Mirella, Lee, Nick, Wetzels, Martin
Published in Journal of economic psychology (01.06.2009)
Published in Journal of economic psychology (01.06.2009)
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Journal Article
Regulatory fit: A meta-analytic synthesis
Motyka, Scott, Grewal, Dhruv, Puccinelli, Nancy M., Roggeveen, Anne L., Avnet, Tamar, Daryanto, Ahmad, de Ruyter, Ko, Wetzels, Martin
Published in Journal of consumer psychology (01.07.2014)
Published in Journal of consumer psychology (01.07.2014)
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Journal Article
Integrating service and design: the influences of organizational and communication factors on relative product and service characteristics
Antioco, Michael, Moenaert, Rudy K., Feinberg, Richard A., Wetzels, Martin G. M.
Published in Journal of the Academy of Marketing Science (01.12.2008)
Published in Journal of the Academy of Marketing Science (01.12.2008)
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Journal Article
Linking perceived service quality and service loyalty: a multi-dimensional perspective
Bloemer, Josée, de Ruyter, Ko, Wetzels, Martin
Published in European journal of marketing (01.12.1999)
Published in European journal of marketing (01.12.1999)
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Journal Article
Antecedents and consequences of environmental stewardship in boundary-spanning B2B teams
de Ruyter, Ko, de Jong, Ad, Wetzels, Martin
Published in Journal of the Academy of Marketing Science (01.12.2009)
Published in Journal of the Academy of Marketing Science (01.12.2009)
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Journal Article