Technology-based service proposal screening and decision-making effectiveness
van Riel, Allard C.R, Semeijn, Janjaap, Hammedi, Wafa, Henseler, Jörg
Published in Management decision (31.05.2011)
Published in Management decision (31.05.2011)
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Journal Article
Consumer perceptions of service constellations: implications for service innovation
van Riel, Allard C.R, Calabretta, Giulia, Driessen, Paul H, Hillebrand, Bas, Humphreys, Ashlee, Krafft, Manfred, Beckers, Sander F.M
Published in International journal of service industry management (14.06.2013)
Published in International journal of service industry management (14.06.2013)
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Journal Article
Managing in-store logistics: a fresh perspective on retail service
Bouzaabia, Olfa, van Riel, Allard C.R, Semeijn, Janjaap
Published in International journal of service industry management (19.04.2013)
Published in International journal of service industry management (19.04.2013)
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Journal Article
Marketing antecedents of industrial brand equity: An empirical investigation in specialty chemicals
van Riel, Allard C.R., Pahud de Mortanges, Charles, Streukens, Sandra
Published in Industrial marketing management (01.11.2005)
Published in Industrial marketing management (01.11.2005)
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Factors affecting sustainable process technology adoption: A systematic literature review
Fu, Yao, Kok, Robert A.W., Dankbaar, Ben, Ligthart, Paul E.M., van Riel, Allard C.R.
Published in Journal of cleaner production (20.12.2018)
Published in Journal of cleaner production (20.12.2018)
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Journal Article
The adoption of ecopreneurship practices in Indonesian craft SMEs: value-based motivations and intersections of identities
Gunawan, Arien Arianti, Essers, Caroline, van Riel, Allard C.R
Published in International journal of entrepreneurial behaviour & research (19.03.2021)
Published in International journal of entrepreneurial behaviour & research (19.03.2021)
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Journal Article
Healthcare service users as resource integrators: investigating factors influencing the co-creation of value at individual, dyadic and systemic levels
Virlée, Justine Brigitte, Hammedi, Wafa, van Riel, Allard C.R
Published in Journal of service theory and practice (31.07.2020)
Published in Journal of service theory and practice (31.07.2020)
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Journal Article
Antecedents and Consequences of Reflexivity in New Product Idea Screening
Hammedi, Wafa, van Riel, Allard C. R., Sasovova, Zuzana
Published in The Journal of product innovation management (01.09.2011)
Published in The Journal of product innovation management (01.09.2011)
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Journal Article
Prying Eyes: A Dramaturgical Approach to Professional Surveillance
Visser, Laura M., Bleijenbergh, Inge L., Benschop, Yvonne W. M., van Riel, Allard C. R.
Published in Journal of management studies (01.06.2018)
Published in Journal of management studies (01.06.2018)
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Journal Article
An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters
Delcourt, Cécile, Gremler, Dwayne D., De Zanet, Fabrice, van Riel, Allard C.R.
Published in International journal of service industry management (01.01.2017)
Published in International journal of service industry management (01.01.2017)
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High-Technology Service Innovation Success: A Decision-Making Perspective
Van Riel, Allard C. R., Lemmink, Jos, Ouwersloot, Hans
Published in The Journal of product innovation management (01.09.2004)
Published in The Journal of product innovation management (01.09.2004)
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Journal Article
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EU deregulation and dealer-supplier relations in automotive distribution
van Riel, Allard C.R., Liljander, Veronica, Semeijn, Janjaap, Polsa, Pia
Published in The Journal of business & industrial marketing (01.02.2011)
Published in The Journal of business & industrial marketing (01.02.2011)
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Journal Article
Waiting for service at the checkout
van Riel, Allard C.R, Semeijn, Janjaap, Ribbink, Dina, Bomert-Peters, Yvette
Published in International journal of service industry management (20.04.2012)
Published in International journal of service industry management (20.04.2012)
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Journal Article
Extending electronic portals with new services: exploring the usefulness of brand extension models
van Riel, Allard C.R., Ouwersloot, Hans
Published in Journal of retailing and consumer services (01.07.2005)
Published in Journal of retailing and consumer services (01.07.2005)
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Comfort your online customer: quality, trust and loyalty on the internet
Ribbink, Dina, van Riel, Allard C.R., Liljander, Veronica, Streukens, Sandra
Published in Managing service quality (01.12.2004)
Published in Managing service quality (01.12.2004)
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Journal Article