Drivers and Hinderers of (Un)Sustainable Service: A Systems View
Koskela-Huotari, Kaisa, Svärd, Kristin, Williams, Helén, Trischler, Jakob, Wikström, Fredrik
Published in Journal of service research : JSR (01.02.2024)
Published in Journal of service research : JSR (01.02.2024)
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Journal Article
Co-design: from expert- to user-driven ideas in public service design
Trischler, Jakob, Dietrich, Timo, Rundle-Thiele, Sharyn
Published in Public management review (02.11.2019)
Published in Public management review (02.11.2019)
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Journal Article
A service ecosystem perspective on the diffusion of sustainability-oriented user innovations
Trischler, Jakob, Johnson, Mikael, Kristensson, Per
Published in Journal of business research (01.08.2020)
Published in Journal of business research (01.08.2020)
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Journal Article
Exploring the application of co-design to transformative service research
Hurley, Erin, Trischler, Jakob, Dietrich, Timo
Published in The Journal of services marketing (05.11.2018)
Published in The Journal of services marketing (05.11.2018)
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Journal Article
Co-designing services with vulnerable consumers
Dietrich, Timo, Trischler, Jakob, Schuster, Lisa, Rundle-Thiele, Sharyn
Published in Journal of service theory and practice (01.01.2017)
Published in Journal of service theory and practice (01.01.2017)
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Journal Article
The Value of Codesign: The Effect of Customer Involvement in Service Design Teams
Trischler, Jakob, Pervan, Simon J., Kelly, Stephen J., Scott, Don R.
Published in Journal of service research : JSR (01.02.2018)
Published in Journal of service research : JSR (01.02.2018)
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Journal Article
A designerly way of analyzing the customer experience
Trischler, Jakob, Zehrer, Anita, Westman, Jessica
Published in The Journal of services marketing (06.12.2018)
Published in The Journal of services marketing (06.12.2018)
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Journal Article
Team diversity and its management in a co-design team
Trischler, Jakob, Kristensson, Per, Scott, Don
Published in International journal of service industry management (01.01.2018)
Published in International journal of service industry management (01.01.2018)
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Journal Article
The Importance of Packaging Functions for Food Waste of Different Products in Households
Wikström, Fredrik, Williams, Helén, Trischler, Jakob, Rowe, Zane
Published in Sustainability (01.05.2019)
Published in Sustainability (01.05.2019)
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Journal Article