Ethics and corporate values - lessons from the US military
Townsend, Patrick L., Gebhardt, Joan E., Townsend, Pat
Published in Managing service quality (01.10.1997)
Published in Managing service quality (01.10.1997)
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Journal Article
Do ISO instead of applying Baldrige criteria ... Not
Townsend, Patrick L, Gebhardt, Joan E
Published in The Journal for quality and participation (01.01.1994)
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Published in The Journal for quality and participation (01.01.1994)
Journal Article
What's in it for me?
Townsend, Patrick L, Gebhardt, Joan E
Published in The Journal for quality and participation (01.03.1993)
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Published in The Journal for quality and participation (01.03.1993)
Journal Article