The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús, Navarro Elola, Luis, Pérez Ajami, Miguel Tarek, Nevot Bosch, Salvador
Published in Total Quality Management & Business Excellence (04.07.2019)
Published in Total Quality Management & Business Excellence (04.07.2019)
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Journal Article
Book Review
Using the balanced scorecard as a measurement tool for comparing models of excellence in management/O uso do balanced scorecard como instrumento de medicao para compararos modelos de excelencia em gestao/El uso del cuadro de mando integral como instrumento de medición para comparar los modelos de excelencia en gestión
da Silva, Jackson Andre, Tejedor, Ana Clara Pastor, Tejedor, Jesus Pastor
Published in Revista ibero-americana de estratégia (01.10.2014)
Published in Revista ibero-americana de estratégia (01.10.2014)
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Journal Article
Analysis of the causal relationships in the balanced scorecard in public and private Spanish Universities through structural equation modelling
Elola, Luis Navarro, Tejedor, Jesús Pastor, Tejedor, Ana Clara Pastor
Published in The Business & Management Review (01.06.2016)
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Published in The Business & Management Review (01.06.2016)
Conference Proceeding
A guide to business management diagnosis applied to a logistic warehouse
Tejedor, Ana Clara Pastor, Tejedor, Jesús Pastor, Elola, Luis Navarro
Published in The Business & Management Review (01.06.2016)
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Published in The Business & Management Review (01.06.2016)
Conference Proceeding
A multidisciplinar vision of business management models
Tejedor, Ana Clara Pastor, Tejedor, Jesús Pastor, Elola, Luis Navarro
Published in The Business & Management Review (01.06.2015)
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Published in The Business & Management Review (01.06.2015)
Conference Proceeding