Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model
Raza, Syed Ali, Umer, Amna, Qureshi, Muhammad Asif, Dahri, Abdul Samad
Published in TQM magazine (04.11.2020)
Published in TQM magazine (04.11.2020)
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Journal Article
Digital transformation challenges: strategies emerging from a multi-stakeholder approach
Brunetti, Federico, Matt, Dominik T, Bonfanti, Angelo, De Longhi, Alberto, Pedrini, Giulio, Orzes, Guido
Published in TQM magazine (21.07.2020)
Published in TQM magazine (21.07.2020)
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Journal Article
Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study
Sony, Michael, Antony, Jiju, Douglas, Jacqueline Ann, McDermott, Olivia
Published in TQM magazine (28.10.2021)
Published in TQM magazine (28.10.2021)
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Journal Article
Financial performance in Industry 4.0 agile supply chains: evidence from manufacturing companies
Gangaraju, Phanitha Kalyani, Raj, Rohit, Kumar, Vimal, Akhil, N.S.B., De, Tanmoy, Kaswan, Mahender Singh
Published in TQM journal (07.11.2023)
Published in TQM journal (07.11.2023)
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Journal Article
Sustainable supply chain management and the UN sustainable development goals: exploring synergies towards sustainable development
Leal Filho, Walter, Viera Trevisan, Laís, Paulino Pires Eustachio, João Henrique, Dibbern, Thais, Castillo Apraiz, Julen, Rampasso, Izabela, Anholon, Rosley, Gornati, Beatrice, Morello, Manfredi, Lambrechts, Wim
Published in TQM journal (23.10.2023)
Published in TQM journal (23.10.2023)
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Journal Article