A Method for Supporting Customer Model Construction: Using a Topic Model for Public Service Design
Mizoguchi, Satoshi, Ishii, Takatoshi, Nemoto, Yutaro, Kaneda, Maiko, Bando, Atsuko, Nakamura, Toshiyuki, Shimomura, Yoshiki
Published in Serviceology for Smart Service System
Published in Serviceology for Smart Service System
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Book Chapter
Part II: Smart Service Systems
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
Part VI: Social Problems in Service
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
Part I: Service Innovation and Design
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
Part IV: Human Factors and Service Engineering
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
Part V: Theoretical Perspectives on Service
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
Part III: Service Marketing
Published in Serviceology for Smart Service System
(2016)
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Book Chapter
A New Service Class Scheme for Service Innovation in Japanese Automation Industry
Yuki, Yoshitaka, Kawata, Seiichi, Imanari, Hiroyuki, Suzuki, Takeo, Aburatani, Norio, Kohata, Motomi, Kawai, Takeru, Makino, Tomio, Akisada, Yukiyo, Tametani, Motoya
Published in Serviceology for Smart Service System
Published in Serviceology for Smart Service System
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Book Chapter