A New Perspective of E-Trust in the Era of Social Media: Insights From Customer Satisfaction Data
Ramanathan, Usha, Williams, Nigel L., Zhang, Michael, Sa-nguanjin, Punyachalee, Garza-Reyes, Jose Arturo, Borges, Lilian Adriana
Published in IEEE transactions on engineering management (01.08.2022)
Published in IEEE transactions on engineering management (01.08.2022)
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