Factors Influencing Customers’ Perceptions of the Quality of Customer Service in the Japanese Hospitality Sector （OMOTENASHI）
CHIKAI, Manabu, ITOH, Nana, MIZUNAMI, Tazu, ENDO, Hiroshi, UJIKE, Hiroyasu, IWAKI, Sunao, YAMAGUCHI, Tadakatsu, SOHARA, Rintaro, SOBUKAWA, Miho, ENDO, Kohei, TORII, Yukiko, NAGURA, Chihiro, SATO, Hiroshi
Published in Ningen kogaku. The Japanese journal of ergonomics (15.12.2021)
Published in Ningen kogaku. The Japanese journal of ergonomics (15.12.2021)
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