Critical competencies to promote a customer service core capability in a human resources call centre
Grobbelaar, R.L., Venter, A., Roodt, G.
Published in SA Journal of Human Resource Management (05.11.2004)
Published in SA Journal of Human Resource Management (05.11.2004)
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Journal Article
Personal change as a key determinant of the outcomes of organizational transformation interventions
Roodt, G., Chawane, Thabile, Van Vuuren, L.J.
Published in SA Journal of Human Resource Management (05.11.2003)
Published in SA Journal of Human Resource Management (05.11.2003)
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Journal Article
The development and validation of the communicating-for-change questionnaire
Coetzee, C.J.H., Roodt, G., Fourie, L.
Published in SA Journal of Industrial Psychology (23.10.2002)
Published in SA Journal of Industrial Psychology (23.10.2002)
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Journal Article
Job satisfaction in relation to organisational culture
Rieger, H.S., Sempane, M.E., Roodt, G.
Published in SA Journal of Industrial Psychology (20.09.2002)
Published in SA Journal of Industrial Psychology (20.09.2002)
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