Business customer experience in B2B2C service settings: a scale development
Rejikumar, G, Asokan-Ajitha, Aswathy
Published in The Journal of business & industrial marketing (15.02.2023)
Published in The Journal of business & industrial marketing (15.02.2023)
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Journal Article
Industry 4.0: key findings and analysis from the literature arena
G, Rejikumar, Sreedharan V, Raja, P, Arunprasad, Persis, Jinil, K.M, Sreeraj
Published in Benchmarking : an international journal (20.09.2019)
Published in Benchmarking : an international journal (20.09.2019)
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Journal Article
Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context
Mathew, Sonia, Jose, Ajay, G, Rejikumar, Chacko, Dony Peter
Published in Benchmarking : an international journal (03.08.2020)
Published in Benchmarking : an international journal (03.08.2020)
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Journal Article
Editorial: Green psychology: nature and scope for sustainability
Venugopalan, Murale, Karthiayani, Viswanathan Pozhamkandath, Rejikumar, G.
Published in Frontiers in psychology (10.10.2023)
Published in Frontiers in psychology (10.10.2023)
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Journal Article
Towards a theory of well-being in digital sports viewing behavior
G, Rejikumar, Jose, Ajay, Mathew, Sonia, Chacko, Dony Peter, Asokan-Ajitha, Aswathy
Published in The Journal of services marketing (28.03.2022)
Published in The Journal of services marketing (28.03.2022)
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Journal Article
Modeling Patient Perceptions About Generic Drug Quality and Trust With Doctors: An Empirical Analysis for Creating Sustainable Healthcare
Rejikumar, G., Ajitha, Aswathy Asokan, Kalpana, P., Oumessaoud, Aicha, Lahlouh, Khaled
Published in IEEE transactions on engineering management (01.08.2023)
Published in IEEE transactions on engineering management (01.08.2023)
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Journal Article
Improving patient care at a multi-speciality hospital using lean six sigma
Persis, D. Jinil, S., Anjali, Sunder M, Vijaya, G, Rejikumar, Sreedharan, V. Raja, Saikouk, Tarik
Published in Production planning & control (10.09.2022)
Published in Production planning & control (10.09.2022)
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Journal Article
Impact of data-driven decision-making in Lean Six Sigma: an empirical analysis
Rejikumar, G., Aswathy Asokan, A., Sreedharan, V. Raja
Published in Total quality management & business excellence (17.02.2020)
Published in Total quality management & business excellence (17.02.2020)
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Journal Article
Transforming food systems: a case of Eat Right India
Kaladharan, Sanju, Dhanya, M., Rejikumar, G.
Published in International journal of health governance (12.12.2023)
Published in International journal of health governance (12.12.2023)
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Journal Article
The role of cognitive complexity and risk aversion in online herd behavior
Rejikumar, G., Asokan-Ajitha, Aswathy, Dinesh, Sofi, Jose, Ajay
Published in Electronic commerce research (01.06.2022)
Published in Electronic commerce research (01.06.2022)
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Journal Article
Healthcare service quality: a methodology for servicescape re-design using Taguchi approach
G, Rejikumar, Asokan Ajitha, Aswathy, Nair, Malavika S, Sreedharan V, Raja
Published in TQM journal (21.06.2019)
Published in TQM journal (21.06.2019)
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Journal Article