Search Results - "REINHARD P. KLEMM" :: K.UTB vyhledávací portál

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WebCompanion: a friendly client-side Web prefetching agent

by Klemm, R.P.
Published in IEEE transactions on knowledge and data engineering (01.07.1999)

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Journal Article

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Formal limits on determining reliabilities of component-based software systems

by Kappes, M., Klemm, R.P., Kintala, C.M.R.
Published in Proceedings - International Symposium on Software Reliability Engineering (2000)

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Conference Proceeding Journal Article

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SYSTEM FOR REAL-TIME MONITORING AND CONTROL OF BOT OPERATIONS

by Young, John A, Klemm, Reinhard P
Year of Publication 27.04.2023

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Patent

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LOW-CODE MESSAGE-DRIVEN COLLABORATION AMONG AND WITH VIRTUAL AGENTS

by Young, John A, McTiernan, James, Harrington, Elizabeth, Klemm, Reinhard P
Year of Publication 25.07.2024

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Patent

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Specialized Microbots in Contact Centers

by Mendiratta, Harsh V, McTiernan, James, Harrington, Elizabeth, Klemm, Reinhard P
Year of Publication 04.07.2024

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Patent

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Method and system for adaptive outbound campaigns

by Shaffer, Shmuel, Klemm, Reinhard P
Year of Publication 14.07.2020

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Patent

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SYSTEM AND METHOD FOR PROVIDING SOCIAL PERSONALIZATION INFORMATION FOR ENHANCED CUSTOMER SERVICE EXPERIENCE

by SHAFFER, Shmuel, KLEMM, Reinhard P
Year of Publication 25.06.2020

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Patent

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SYSTEM AND METHOD FOR PROVIDING PERSONALIZATION BADGES FOR ENHANCED CUSTOMER SERVICE EXPERIENCE

by Shaffer, Shmuel, Klemm, Reinhard P
Year of Publication 27.06.2019

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Patent

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SYSTEM AND METHOD FOR DETECTING AND ANALYZING USER MIGRATION IN PUBLIC SOCIAL NETWORKS

by Seligmann, Doree Duncan, Klemm, Reinhard P
Year of Publication 24.09.2020

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Patent

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System and method for detecting and analyzing user migration in public social networks

by Seligmann, Doree Duncan, Klemm, Reinhard P
Year of Publication 28.07.2020

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Patent

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Methods and systems of providing response based on communication session participant request urgency

by Erhart, George, Smahajcsik-Szabo, Tamas, Huber, Oliver, Young, John, Klemm, Reinhard P, Ju, Wen-Hua
Year of Publication 26.12.2023

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Patent

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METHODS AND SYSTEMS OF PROVIDING RESPONSE BASED ON COMMUNICATION SESSION PARTICIPANT REQUEST URGENCY

by Erhart, George, Smahajcsik-Szabo, Tamas, Huber, Oliver, Young, John, Klemm, Reinhard P, Ju, Wen-Hua
Year of Publication 08.06.2023

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Patent

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Mechanism for computing and using contextualized social media scores

by Klemm Reinhard P, Skiba David
Year of Publication 24.01.2017

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Patent

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System and method for selecting agent in a contact center for improved call routing

by Klemm Reinhard P, Shaffer Shmuel
Year of Publication 08.11.2016

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Patent

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SISTEMA PARA MONITORAMENTO E CONTROLE EM TEMPO REAL DE OPERAÇÕES DE BOT

by JOHN A. YOUNG, REINHARD P. KLEMM
Year of Publication 09.05.2023

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Patent

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Techniques for topical customer service menu reconfiguration based on social media

by Klemm Reinhard P, Shaffer Shmuel
Year of Publication 23.08.2016

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Patent

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SYSTEM ZUR ECHTZEITÜBERWACHUNG UND -STEUERUNG VON BOT-OPERATIONEN

by Young, John A, Klemm, Reinhard P
Year of Publication 27.04.2023

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Patent

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MECHANISM FOR COMPUTING AND USING CONTEXTUALIZED SOCIAL MEDIA SCORES

by KLEMM REINHARD P, SKIBA DAVID
Year of Publication 17.09.2015

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Patent

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"METHOD AND SYSTEM FOR ADAPTIVE OUTBOUND CAMPAIGNS"

by SHMUEL SHAFFER, REINHARD P. KLEMM
Year of Publication 21.08.2015

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Patent

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SYSTEM AND METHOD FOR SELECTING AGENT IN A CONTACT CENTER FOR IMPROVED CALL ROUTING

by SHAFFER SHMUEL, KLEMM REINHARD P
Year of Publication 23.07.2015

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Patent

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