Prescriptive analytics for customer satisfaction based on agent perception
Castellani, Stefania, Hanrahan, Benjamin Vincent, Ragnet, Francois, Hoppenot, Yves
Year of Publication 24.04.2018
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Year of Publication 24.04.2018
Patent
PRESCRIPTIVE ANALYTICS FOR CUSTOMER SATISFACTION BASED ON AGENT PERCEPTION
HANRAHAN BENJAMIN VINCENT, RAGNET FRANCOIS, CASTELLANI STEFANIA, HOPPENOT YVES
Year of Publication 14.04.2016
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Year of Publication 14.04.2016
Patent