by Mills, John, Purchase, Valerie C., Parry, Glenn
Published in International journal of operations & production management (01.01.2013)

by Picão, Tiago, McMahon, Fiona, Purchase, Valerie, Mulvenna, Maurice
Published in E-Business and Telecommunications (2014)

by Picao, Tiago, McMahon, Fiona, Purchase, Valerie, Mulvenna, Maurice
Published in 2013 International Conference on e-Business (ICE-B) (01.07.2013)

by Purchase, Valerie, Mills, John, Parry, Glenn
Published in Service Design and Delivery (07.03.2011)