by Helkkula, Anu, Kelleher, Carol, Pihlström, Minna
Published in Journal of Service Research (01.02.2012)

by Gummerus, Johanna, Liljander, Veronica, Weman, Emil, Pihlström, Minna
Published in Management research news (03.08.2012)

by Pihlström, Minna, Brush, Gregory J.
Published in Psychology & marketing (01.08.2008)

by Gummerus, Johanna, Pihlström, Minna
Published in Journal of retailing and consumer services (01.11.2011)

by Helkkula, Anu, Kelleher, Carol, Pihlström, Minna
Published in International journal of service industry management (03.08.2012)

by Karjaluoto, Heikki, Jayawardhena, Chanaka, Leppäniemi, Matti, Pihlström, Minna
Published in Telecommunications policy (01.09.2012)

by Helkkula, Anu, Pihlström, Minna
Published in Qualitative market research (07.09.2010)

by Pihlström, Minna
Published in JITTA (01.04.2007)