Improving Service Quality in Public Transportation in Brazil: How Bus Companies are Simplifying Quality Management Systems and Strategic Planning to Increase Service Level?
Raymundo, Helcio, dos Reis, João Gilberto Mendes, Costa Neto, Pedro L. O., Vendrametto, Oduvaldo, Abraham, Emerson Rodolfo, Morais, Marcos O., Parizi, Carla C., Machado, Sivanilza Teixeira, Silva, Helton R. O., Brejão, Antônio S.
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
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Book Chapter
Knowledge and Quality for Continuous Improvement of Production Processes
Morais, Marcos O., Brejão, Antônio S., Costa Neto, Pedro L. O., Raymundo, Helcio, Mendes dos Reis, João Gilberto, Vendrametto, Oduvaldo, Abraham, Emerson, Parizi, Carla C., Machado, Sivanilza Teixeira, Silva, Helton R. O.
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
Get full text
Book Chapter
Evaluating the Implementation of a Fuzzy Logic System for Hybrid Vehicles as Alternative to Combustion Engine Buses in Big Cities
Abraham, Emerson R., Machado, Sivanilza T., Silva, Helton R. O., Parizi, Carla C., Reis, João G. M., Raymundo, Helcio, Neto, Pedro L. O. Costa, Vendrametto, Oduvaldo, Morais, Marcos O., Brejão, Antônio S., Gomes, Cleber W.
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
Published in Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth
Get full text
Book Chapter