A Customer-Driven Evaluation Method for Service Innovation in Banking
Ngo, Nu Dieu Khue, Tansuchat, Roengchai, Cu, Pham-Van, Mau, Toan Nguyen, Kohda, Youji, Huynh, Van-Nam
Published in IEEE access (2023)
Published in IEEE access (2023)
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Journal Article
A Method for Innovation Capability Evaluation in Banking
Ngo, Nu Dieu Khue, Huynh, Van Nam
Published in 2019 16th International Conference on Service Systems and Service Management (ICSSSM) (01.07.2019)
Published in 2019 16th International Conference on Service Systems and Service Management (ICSSSM) (01.07.2019)
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Conference Proceeding