Turnover intention in the hospitality industry: A meta-analysis
Park, Jeongdoo, Min, Hyounae (Kelly)
Published in International journal of hospitality management (01.09.2020)
Published in International journal of hospitality management (01.09.2020)
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Journal Article
How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
Hu, Yaou, (Kelly) Min, Hyounae, Su, Na
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.08.2021)
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.08.2021)
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Journal Article
When service failure is interpreted as discrimination: Emotion, power, and voice
Min, Hyounae (Kelly), Kim, Hyun Jeong
Published in International journal of hospitality management (01.09.2019)
Published in International journal of hospitality management (01.09.2019)
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Journal Article
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation?
Deng, Demi Shenrui, Kim, Hyun Jeong, Min, Hyounae (Kelly), Murray, Jessica C.
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.02.2024)
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.02.2024)
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Journal Article
Cultural Characteristics and Tourist Shopping Spending
Su, Na, Min, Hyounae, Chen, Ming-Hsiang, Swanger, Nancy
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.11.2018)
Published in Journal of hospitality & tourism research (Washington, D.C.) (01.11.2018)
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Journal Article
Enjoyment or indulgence: What draws the line in hedonic food consumption?
Hu, Yaou, Min, Hyounae (Kelly)
Published in International journal of hospitality management (01.07.2022)
Published in International journal of hospitality management (01.07.2022)
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Journal Article
Impression management goals and job candidate’s race: A test of competing models
Min, Hyounae (Kelly), Hu, Yaou, Ann, Saehya
Published in International journal of hospitality management (01.02.2023)
Published in International journal of hospitality management (01.02.2023)
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Journal Article
Toward understanding the attitude measurements in hospitality research
Min, Hyounae (Kelly), Park, Jeongdoo, Hu, Yaou
Published in International journal of hospitality management (01.08.2020)
Published in International journal of hospitality management (01.08.2020)
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Journal Article