by Metters, Rich
Published in Journal of operations management (01.03.2008)

by Metters, Rich
Published in Operations management research (01.12.2011)

by Metters, Rich
Published in Operations management research (01.12.2011)

by Menezes, Mozart B.C., Ketzenberg, Michael, Oliva, Rogelio, Metters, Rich
Published in International journal of production economics (01.10.2015)

by Crane, Dustin, Stachura, Jim, Dalmat, Sheila, King-Metters, Kathryn, Metters, Rich
Published in Service business (01.03.2007)

by Dalmat, Sheila, King-Metters, Kathryn, Stachura, Jim, Metters, Rich, Crane, Dustin
Published in Service Business (2007)

by BEN GERBER, RICH METTERS, BILL NEWNAM, REBECCA ROBERTS, BEN BREWTON III, DOUG GILLETT, ROB GIGNILLIAT, R.H. GETELMAN, BILL PANTESCO, FRANK C. SPAGNUOLO
Published in The Atlanta journal-constitution (2001) (07.05.2002)