by Matthing, Jonas, Kristensson, Per, Gustafsson, Anders, Parasuraman, A
Published in The Journal of services marketing (01.08.2006)

by Magnusson, Peter R., Matthing, Jonas, Kristensson, Per
Published in Journal of service research : JSR (2003)

by Kristensson, Per, Matthing, Jonas, Johansson, Niklas
Published in International journal of service industry management (01.01.2008)

by Kristensson, Per, Magnusson, Peter R., Matthing, Jonas
Published in Creativity and innovation management (01.03.2002)

by Matthing, Jonas, Kristensson, Per, Gustafsson, Anders, Parasuraman, A.
Published in The Journal of services marketing (01.08.2006)

by Magnusson, Peter R, Matthing, Jonas, Kristensson, Per
Published in Journal of service research : JSR (01.11.2003)

by Matthing, Jonas, Sandén, Bodil, Edvardsson, Bo
Published in International journal of service industry management (01.01.2004)

by Kristensson, Per, Matthing, Jonas, Johansson, Niklas
Published in International Journal of Service Industry Management (08.08.2008)