Creation of a Patient-Centered Journey Map to Improve the Patient Experience: A Mixed Methods Approach
Philpot, Lindsey M., Khokhar, Bushra A., DeZutter, Meredith A., Loftus, Conor G., Stehr, Heidi I., Ramar, Priya, Madson, Lukas P., Ebbert, Jon O.
Published in Mayo Clinic proceedings. Innovations, quality & outcomes (01.12.2019)
Published in Mayo Clinic proceedings. Innovations, quality & outcomes (01.12.2019)
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Journal Article
How to build a robust provider improvement partnership program to enhance patient experience – A case study
Iyer, Venkat, Prissel, Pamela, Munson, Karee, Eide, Jennifer, Brustad, Rebecca, Kranz, Nickie, Madson, Lukas P, Frase, Beverly
Published in Patient experience journal (25.04.2018)
Published in Patient experience journal (25.04.2018)
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Journal Article