Search Results - "Madsen, Christian Østergaard" :: K.UTB vyhledávací portál

Close encounters of the digital kind: A research agenda for the digitalization of public services

by Lindgren, Ida, Madsen, Christian Østergaard, Hofmann, Sara, Melin, Ulf
Published in Government information quarterly (01.07.2019)

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Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks

by Toll, Daniel, Lindgren, Ida, Melin, Ulf, Madsen, Christian Østergaard
Published in Electronic Government (2019)

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Book Chapter Conference Proceeding

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The accidental caseworker – How digital self-service influences citizens' administrative burden

by Madsen, Christian Østergaard, Lindgren, Ida, Melin, Ulf
Published in Government information quarterly (01.01.2022)

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Stakeholder influence on technical debt management in the public sector: An embedded case study

by Nielsen, Mille Edith, Madsen, Christian Østergaard
Published in Government information quarterly (01.07.2022)

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Channel Choice Complications: Exploring the Multiplex Nature of Citizens’ Channel Choices

by Madsen, Christian Østergaard, Hofmann, Sara, Pieterson, Willem
Published in Electronic Government

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Book Chapter

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The efficiency of freedom: Single parents' domestication of mandatory e-government channels

by Madsen, Christian Østergaard, Kræmmergaard, Pernille
Published in Government information quarterly (01.10.2015)

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New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery

by Pieterson, Willem, Ebbers, Wolfgang, Madsen, Christian Østergaard
Published in Electronic Government

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Book Chapter

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How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents

by Madsen, Christian Østergaard, Kræmmergaard, Pernille
Published in International journal of public administration in the digital age (01.10.2016)

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Translating Telephone Calls To Spreadsheets: Generating Knowledge on Citizen Multichannel Behavior in Collaboration With Caseworkers

by Madsen, Christian Østergaard
Published in Electronic journal of e-government (01.01.2018)

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Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden

by Toll, Daniel, Lindgren, Ida, Melin, Ulf, Østergaard Madsen, Christian
Published in EJournal of eDemocracy and open government (2020)

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Government IT Projects: Current Evidence of Cost and Schedule Overrun and Their Antecedents

by Alami, Adam, Østergaard Madsen, Christian, Krancher, Oliver
Published in Advances in Information Systems Development (2022)

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Book Chapter

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