Search Results - "Lucio-Nieto, Teresa" :: K.UTB vyhledávací portál

Good Practices in ITSM Learning: A Business Simulation-Game-Based Approach for Engineering Students

by Nieto, Teresa Lucio, Gonzalez-Banales, Dora Luz
Published in 2024 IEEE Global Engineering Education Conference (EDUCON) (08.05.2024)

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Conference Proceeding

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Implementing an IT service information management framework: The case of COTEMAR

by Lucio-Nieto, Teresa, Colomo-Palacios, Ricardo, Soto-Acosta, Pedro, Popa, Simona, Amescua-Seco, Antonio
Published in International journal of information management (01.12.2012)

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Journal Article

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Exploring ITIL.sup.® Implementation Challenges in Latin American Companies

by Lucio-Nieto, Teresa, González-Bañales, Dora Luz
Published in International journal of information technologies and systems approach (01.01.2019)

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Journal Article

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Implementation of a Service Management Office Into a World Food Company in Latin America

by Lucio-Nieto, Teresa, Gonzalez-Bañales, Dora Luz
Published in International journal of information technologies and systems approach (01.01.2021)

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Journal Article

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Exploring ITIL® Implementation Challenges in Latin American Companies

by Lucio-Nieto, Teresa, González-Bañales, Dora Luz
Published in International journal of information technologies and systems approach (01.01.2019)

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Journal Article

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Best Practices in Data Center Management: Case – KIO Networks

by Lucio-Nieto, Teresa, González-Bañales, Dora Luz
Published in Engineering and Management of Data Centers (2017)

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Book Chapter

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ITIL and the creation of a Service Management Office (SMO): A new challenge for IT professionals: An exploratory study of Latin American companies

by Lucio-Nieto, T., Colomo-Palacios, R.
Published in 7th Iberian Conference on Information Systems and Technologies (CISTI 2012) (01.06.2012)

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Conference Proceeding

Good Practices in ITSM Learning: A Business Simulation-Game-Based Approach for Engineering Students

Implementing an IT service information management framework: The case of COTEMAR

Exploring ITIL.sup.® Implementation Challenges in Latin American Companies

Implementation of a Service Management Office Into a World Food Company in Latin America

Exploring ITIL® Implementation Challenges in Latin American Companies

Best Practices in Data Center Management: Case – KIO Networks

ITIL and the creation of a Service Management Office (SMO): A new challenge for IT professionals: An exploratory study of Latin American companies

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