The impact of negative emotions and relationship quality on consumers’ repurchase intention: An empirical study based on service recovery in China’s online travel agencies
Wei, Jiahua, Lian, Yi, Li, Lei, Lu, Zhizeng, Lu, Qiu, Chen, Wenhui, Dong, Hualong
Published in Heliyon (01.01.2023)
Published in Heliyon (01.01.2023)
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